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• Be made of material strong enough to withstand potential vandalism <br />The City will provide metal gate design detail for contractors to procure <br />and install. <br />j. Any other work required to safely, effectively, and lawfully perform stormdrain <br />facility maintenance and cleaning services. <br />4) Flood Control Assistance <br />Contractors shall be capable of performing the following tasks: <br />a. Mobilize to flooded areas and/or historic problem areas under the direction of the City. <br />Contractors shall respond to flooding within 1-hour of initial request. <br />b. Deploy all necessary personnel, equipment, and materials to assist with flood control <br />and flooding complaints. The equipment deployed must have the ability to remove <br />excess water from the public right-of-way and dislodge materials blocking storm flows. <br />c. Open ARS units and stormdrain manhole covers to facilitate faster drainage of flooded <br />areas. <br />d. Remove all trash/debris, sediment, and vegetation from ARS units and stormdrain <br />facilities to facilitate faster drainage of flooded areas. <br />Provide asset ID number and photos of flooded stormdrain facilities that were <br />responded to within 7-days of the City's request. <br />f. Any other work required to safely, effectively, and lawfully perform flood control <br />assistance services. <br />B. OTHER REQUIREMENTS <br />Contractors must download and use the City's new asset management program (Cityworks) <br />to complete work orders and service requests pertaining to this Scope of Work. City staff will <br />provide basic Cityworks training to contractors and contractors shall have tablets and/or mobile <br />phones to use Cityworks in the field when completing all service requests and work orders, <br />unless otherwise stated by the City. <br />Contractors shall adhere to all requirements of the City's MS4 NPDES Permit while <br />performing services under this contract. Contractors shall immediately notify the City should <br />they become aware of any activities or events that may be deemed non -compliant. <br />City of Santa Ana RFP 21-004 Page A1-6 <br />