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recruiter, presents resumes for review and <br />{Redacted} resources placed coordinates candidate interviews, and facilitates <br />1 contract in-depth City -specific police department <br />1 year of continuous performance background investigations, and provides <br />orientation to new employees upon placement. <br />Results: <br />O Enhanced partnership with the City resulting in increased end user satisfaction and <br />productivity <br />O Knowledge base retention and improved contract personnel morale <br />O Reliable source of support provided through account manager who is always available <br />and quick, accurate responses to resource needs <br />3.1.5.4 Superior Court of California, County of Los Angeles <br />Contact: {Redacted} Business Systems Analyst, Project Manager, Assistant Project <br />{Redacted} Manager, Information Architecture & User Interface Design <br />Client Sector Engineer, Java Developer, Business Process Engineer, Business <br />Public Analyst, Network Specialist, Software Developer, Senior Software <br />Developer, Software Integration Expert, Data Manager, Odyssey <br />11/28/2012 - 05/25/2022 Financial Support Services Rep, Full Stack Developer <br />Scope of Work: We have provided LA Superior Court, the largest <br />single unified trial court in the United States, short- and long-term <br />temporary IT staff for positions that require highly specialized skill <br />sets, as well as IT recruitment for permanent placements, since <br />2012. Our personnel have managed/completed multiple <br />assignments including, but not limited to, migration services for <br />new case systems, software development, technology <br />implementations, business process reengineering, application <br />reengineering, document management systems solutions, training <br />and education services, desktop support services and business systems analysis. <br />Over the last eight years we have placed a total of {Redacted} resources, some of which <br />have been offered full-time positions by LASC. After five years of exceptional performance <br />the contract was recompeted and was again awarded to Intratek for a five-year term. <br />As services are required, LA Superior Court sends a request directly to Intratek's account <br />manager. Upon receipt, the account manager reviews and forwards the request to our <br />recruiting team. Recruiters perform comprehensive internal and external searches for <br />candidates, and then provide resumes of those who are most suited for the position. <br />Candidates presented are prequalified through a <br />{Redacted} resources placed rigorous screening process and customer specific <br />2 consecutive contracts background investigations and drug screening. <br />8 years' continuous performance Candidate interviews with Court managers are <br />coordinated by the account manager. Our <br />account manager works closely with the Court's CIO and his team to assess upcoming <br />RFP No. 20-124 <br />Information Technology As -Needed Professional Services Page 119 <br />