Item 14 - Agreements for As-Needed Information Technology Services

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O Business goals and objectives so we can help you get from where you are to where you're going. O Culture so we can identify candidates who will complement your existing group. O Technical environment to again help us identify the best candidates. A resource with a background in a legacy system in use by the City or with experience transitioning to a system the City would like to implement will be the most suitable person for the role. Intratek delivers well -planned, well -executed services that tightly align talents, culture and cost with our clients' goals and priorities to maximize return on investment. Distinguishing characteristics of Intratek, our qualifications, and our proposed solution include: Focus on IT. Intratek is not just a staffing agency; we focus on providing IT professional services and have extensive knowledge in a wide array of IT technical fields. Starting at the very top, all Intratek executive leadership members are IT professionals. Additionally, because our firm focuses solely on information systems and technology services, we have built a recruiting team that understands technology, as well as business requirements. Technical Recruiting Team. Our strong recruiting team will be committed to the City, and a team of recruiters led by a senior recruiter will be assigned to resource identification, acquisition, and screening efforts for the City. An integral part of contract success is to learn the City 's technical and business environments. Thus, this team will be dedicated to the City and be familiar with the City's environment. Our engagement manager and the assigned resource manager will meet with the City's hiring managers to form a complete understanding of their needs and business challenges. This knowledge results in faster turnaround time when identifying target candidates and accurate assessment of candidates' suitability for the City's culture. This pairing of technical skills and "soft" workplace competencies enables the City to secure the "right" fit the first time. ISO -Aligned Recruitment Approach. Using lessons learned during our 31 years of providing as -needed professional services to government and public agencies, our recruiting process has been streamlined into an efficient order of steps, many of which are performed simultaneously. The collaboration of our team members and their experience working together as a cohesive unit gives Intratek the ability to rapidly locate, qualify, hire and assign IT personnel. Ability to Support Varying Assignment Lengths. We provide IT professionals to government and public agencies for short- and long-term assignments, as well as to complete projects. Our experience includes providing resources for as little as one day to assignments lasting more than five years. Candidates are informed of the expected assignment duration during our first interaction with them so they can make an informed decision before committing to the assignment. Technical Subject Matter Experts. We maintain SMEs on staff with specialization in a wide range of IT fields who are available to our employees assigned to customer sites to provide technical guidance and support at any time needed. In the event assigned personnel encounter a technical issue outside their normal scope of responsibilities, they can can an SME for support. This level of experience and expertise affords our customers the confidence of knowing that Intratek onsite personnel are armed with extensive reach -back capability and support. RFP No. 20-124 Information Technology As -Needed Professional Services Page 1 24