Item 14 - Agreements for As-Needed Information Technology Services

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Supplemental Questions re Fbirements. Sources include internal emplo Ebe references, recruitin ❑ sites, Croups Chet ❑or F�, social ❑ebsites, and job fairs. ✓ Qualification/Selection: Cbllo❑in❑ pre-C31alification, ❑e conduct in-dept❑ screeninF� to t❑o additional emplo ❑ees to assess t ❑eir tec Ehical s Cells, domain e Cpertise, Eho ❑led ❑e of business processes, communication, and professionalism. xiii. Description of Proposer's methods used to establish candidate availability with respect to the project schedule of the City assignment. ❑ ❑ Ell confirms tat ❑e Ea Cb tec 1hical staff in place to immediatel ❑ pro Cide ser Ekes to t Cb Cit ❑ ❑ s a staffin❑ serEices and solutions inteCTation companq people form tCb core of tEb Clue ❑e offer to our customers. ❑ e C- C� o Cbr 40 consultants li [in ❑ in ❑os ❑n Coles Metro area, ser [in ❑ man ❑ local ❑b Cbrnment a❑encies in Count❑of ❑os ❑nEbles. ❑ ❑ Ell C� C� ❑ indicators for recruitment are dri Cbn b 115 factors t at our efforts in eac ❑ of t ❑ese areas is directl ❑based on our abilit ❑ to ac Euire business. ✓ Existing Customer Requirements: ❑ ❑EI as a lon[Aastin❑ relationsEip ❑it❑ eCbr❑ customer account t13tt ❑e entered into. Because of our performance, and commitment to our customer, most of our business as been t Ckou EE [lord of mout ❑ and references. Our recruitment is mainl ❑ dri Cbn b ❑ e C-istin ❑ customer re C31irements. ✓ Sales and Marketing: ❑Cbse are potential ne❑ customers t[It are eitCbr referred b❑ our eEistin❑ customers or b ❑ found b ❑ sales and mar Cbtin ❑ teams. ❑ Cbse re C31irements tri CT-br recruitment. ✓ Bids and Supply -Chain: ❑ ❑❑I is part of larEb number of public sector procurement contracts across t Cb [IS and t ❑ese contracts dri❑e our recruitment efforts as []ell. Our team of recruitment is constand ❑ on top t Cbse re C31irements, acti Cb1 ❑ see F-in ❑ E alified resources. ✓ Projects: ❑ ❑[J as a separate business line tat specificall❑deals ❑it❑solution-based projects and practices. ❑s ❑ ❑ EJ []ins more projects, tEb recruitment needs increase for our staff. ✓ New Technology Trends: ❑ ❑II Gres, trains and recruits, professionals in cuttin❑ ed❑e tec[holoC-ies, Cbepin❑ in line ❑it❑ marCbt trends and reE irements. ❑ ❑ El as a trained pool of resources in 1111 S, ❑ Care and ❑dobe ❑C�erience ManaCbr. xiv. Description of proposer's process for conducting staff evaluations. Performance Optimization Plan ❑ e appl ❑ best practices in terms of emplo Cbe performance optimi Cation b ❑ proacti ❑el ❑ see Can ❑ re Eular client feedbac ❑ as ❑ell as staff inputs. ❑ e immediatel ❑ ac Clio El led Cb, document, and meet El it ❑ t Cb client PMO IPM to anal CIb t Cb root cause of an ❑ emplo Cbe performance issues and put in place a miti Cation strate CIC Strate Lies ma ❑ include t Cb folio ❑ in ❑ approac Cis ❑ ➢ ❑rainin ❑ on tec Ehical s Cills and domain [ho ❑ led Cb ➢ Counselin ❑ on personal or professional front ➢ Monitorin ❑ t CTou C❑C status reports Response to REP 1120-124 - Information ❑ecCholom [Is-❑eeded Professional SerClces 23