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Item 14 - Agreements for As-Needed Information Technology Services
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Item 14 - Agreements for As-Needed Information Technology Services
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4/10/2024 8:24:15 AM
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City Clerk
Doc Type
Agenda Packet
Agency
Clerk of the Council
Item #
14
Date
2/2/2021
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Supplemental Questions <br />➢ ❑ssistance tCTouEEISM❑ or Specialist from our business practice <br />➢ Debriefin []and Orientation <br />❑ e also are proacti Ce in trainin ❑ multiple resources for specific staff functions [domain. ❑rom our Center <br />of ❑Cbellence, Ile are able to bac Gill resources more promptl ❑ in t ❑e a Ctremel ❑ rare cases ❑ Can a <br />performance issue cannot be resolEM to tCe satisfaction of a client. ❑C�icallq ❑e are able to bacFTHI a <br />staff ❑itEin E2 to 96 Cburs on most competencies. <br />Performance eE luation is continuous process tCkou❑�ut tEb Char at ❑ ❑l][ and is dra❑n from Carious <br />sources ❑ <br />➢ ColleaC3ies and Peers reEie❑s <br />➢ ❑ ccount Maria Ctrs mana Can ❑ t C� staff Cat Cer inputs Ifeedbac ❑ on a proacti Cb basis from our clients <br />➢ 360-de CTee self -assessment and performance e C-luation forms co Grin ❑ t Cb follo ❑in ❑ cate ❑bries <br />• Leadership: ❑Cis area furt❑er subdiEided into caracter, accountabilitq Cision, and sound <br />jud Ement. <br />• Excellence: Determined b❑ relie❑in❑ t❑e follo❑in❑ areas❑ Results Orientation, CC-knEb <br />ManaFbment and Customer Orientation. <br />• Business Orientation: [Cis addresses areas of Domain InsiEEt, StrateEic Plannin❑ and <br />❑nal Cris. <br />• Interpersonal skills and Communication: ❑ e consider communication ❑e❑ to an[] <br />oraniCktions success and ❑e encoura1b deCblopment in tEb folio❑in❑areas []Influence, [learn <br />P1aCbr, Conflict Manalbment, C7isteninq Disseminatin❑formation. <br />• Employee Development: Consists of acEho❑ledFin❑ strenEtEs and ❑eaFhess, personal <br />de Cblopment, et Cics. <br />➢ Mana Cbr performance a ❑aluations and recommendation are pursued dili Cbntl ❑ <br />B ❑ Caluin ❑ emplo Cues as our most C3tal asset, ❑ ❑CAI is able to recruit and retain consultants ❑ ❑b brin ❑ a <br />passion for ser Lice e ❑cellence, on ❑bin ❑ leamin q and e Cteptional deli Cbr ❑ to our clients. <br />xv. Explanation of any training opportunities made available by the Proposer for technology <br />personnel engaged with the City. <br />Cbllo ❑ in ❑ t C� on-boardin ❑ of a candidate, personnel are pro C3ded on [bin ❑ in- ❑buse trainin ❑ and coac Can ❑ <br />to continuall ❑ e ❑pand [ho ❑led Cb base and s Cillsets. ❑Cb ❑ are encoura Cbd to underta Cb certification <br />pro Gams rele Cent to competencies ® Cills. Man ❑ of our emplo Cbes are certified in S ❑P, Microsoft, CA Cil, <br />Oracle, PMP, I IJ ❑ and ❑ Cile Met Cbdolo Lies. <br />❑ dedicated Center of ❑Ctellence CCO❑❑ caters to cross trainin❑ our staff bot❑ on tec[holoCl] and <br />leaders lip s [ills. Our internal trainin ❑ seminars, referred to as CI]nli EEtenment Sessions, ❑ C- Cb addressed <br />topics includin❑ ❑pplication De Cblopment, S C-arePoint up CTade, SO[], Securitq S ❑P, Bi ❑ Data, Business <br />Process re-enlineerinq all, Oracle, PeopleSoft, ❑❑, BI, and Microsoft, to name a fell. ❑ e proEide <br />emplo Cbe trainin ❑ in soft s Cills suc ❑ as presentation, business anal Cris, and t Cb end user c Can Ce <br />Response to REP 1120-124 - Information ❑ecCholom [Is-❑eeded Professional SerClces 24 <br />
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