Agenda Packet_2023-10-17 - Laserfiche WebLink

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DocuSign Envelope ID: 85813D13-C988-407D-B813-593168504340 2. Credits and Returns When the occasional issue occurs with this highly manual process we're happy to offer a credit or a no charge replacement as follows: Any item received darnaged, defective, or not as ordered (wrong title supplied, short shipment, etc.) will be replaced or a credit will be issued. Freight costs for these returns will be covered by Brodart. All vendor errors will be handled in this manner. Requests to return items for any other reason will be handled on an individual basis. While we make every attempt to satisfy our customers regarding defective items, we ask that items showing normal wear and tear not be returned. Authorization from your Account Manager is necessary prior to returning any item(s). II. INVOICING SPECIFICATIONS: Describe how each item listed in the scope of work invoicing specifications is met. If a specification cannot be met, provide a brief explanation. Invoices and Payment invoices are available in paper or electronically via e-mail or FTP. Our invoices include the title, author, lSBN, publisher, published date, quantity, list price, discount, unit price, extended price, value added service charges and appropriate sales tax as well as your purchase order number and Document Order number. Cataloging and processing charges can be either billet on a separate invoice or listed on an item invoice as a separate line item. EDI formatted invoices are available for orders sent to Brodart In an EDI formatted purchase order transaction. Brodart offers a number of invoicing options: an invoice to match every packing slip ® a consolidated daily invoice a consolidated weekly invoice a consolidated monthly invoice Separate invoices can be issued for each shipping location (branch). Separate accounts will be set up for the current and upcoming fiscal year so that the library can order materials for the correct fiscal year billing cycle. Thus separate invoices will be issued according to the fiscal year for which the items were ordered. Fund Reports will be provided and will include the budgeted amount, backorder amount, invoiced amount, balance, number of items invoiced, number of items cancelled, number of items backordered and number of items in process for each branch. Our payment terms are net 30 days from the date of the invoice. A monthly statement will be sent to the library when there is a balance due on your account. Or - Page 23 CI y Council 11 — 53 10/17/2023