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<br />Iron Mountain Government Solutions City of Santa Ana Document Storage <br />and Imaging Services <br />1.0 Statement of Qualifications (SOQ) <br />a. Cover Letter <br />Jacqueline Nguyen, Housing Authority Operations Supervisor <br />City of Santa Ana – Community Development Agency <br />20 Civic Center Plaza <br />Santa Ana, CA 92701 <br />Reference: Request for Proposals No. 23-109A for Document Storage and Imaging <br />Dear Ms. Nguyen: <br />Iron Mountain is pleased to submit our proposal to support the City of Santa Ana’s Document <br />Storage and Imaging Services project. As an existing provider to the City of Santa Ana (the City), we <br />understand your need for an experienced and qualified vendor to provide records management <br />services. We have an established local presence with six (6) records centers located within 30 miles <br />of the City Hall. To address the RFP requirements, we offer the City geographical compatibility, <br />proven processes, more than 70 years’ experience, and comprehensive services. <br />Iron Mountain looks forward to continuing a relationship with the City. Our business entity is a <br />Limited Liability Corporation, and as outlined in the RFP, our proposal will be considered valid for a <br />minimum of 180 days from Thursday, August 10, 2023. Should we be the successful Offeror, Iron <br />Mountain agrees to negotiate the terms and conditions with the City in good faith. <br />Please note that I am the individual authorized to negotiate on behalf of Iron Mountain. Please <br />contact me at 202-643-5491 or Janelle.blocker@ironmountain.com should you have any further <br />questions. <br />With regards, <br />Janelle Blocke <br />Contracts Manager, Public Sector <br />Use or disclosure of data contained in this page is subject to the restriction on the title page of this submission.2