CV STRATEGIES (4) - Laserfiche WebLink

Home Browse Search

EXHIBIT B PROPOSAL—RFP NO: 23-014 Jun 1, 2023 - May 31, 2026 communications have included announcements on santa-ana.org, water bills, bill inserts, direct - mail postcard, flyers, bus shelter ads, social media posts and press releases. Implementation Plan: 1. Beginning each February, Straightline will conduct, obtain, and analyze data from various sources to ensure and provide current information regarding water regulations and any variances for California public water suppliers. This includes obtaining and carefully reviewing the CCR Guidance Manual (a document released each year by California's State Water Resources Control Board) to assess changes in report content, format, and distribution, ensuring the CCR is in conformance with state mandates. Straightline will also monitor the Board's website for changes in required content such as terms of newly adopted Maximum Contaminant Levels, Public Health Goals, and other revised regulatory requirements. Straightline is familiar with water quality monitoring regulations for public water systems and has a good understanding of water quality reporting and notification procedures required by federal and state regulatory agencies. 2. Straightline then coordinates a WQCCR kick-off meeting with the Water Resources Manager, Principal Civil Engineer, Water Quality Manager and other City staff to discuss the Division's objectives, projects, programs, initiatives for the year as well as any regional industry issues that need addressing. During the meeting, we will discuss specific content and design themes for the WQCCR, as well as refine our production timeline. Content will include, but not be limited to: • Opening message from the PWA Executive Director and Water Resources Manager. Mandatory Requirements: Information about the City's water system and sources of water (e.g. ground water, imported water etc.); contacts and a list of opportunities for public participation in decisions that affect drinking water quality; statement in other languages about the importance of the report and contact information; definitions of key terms regarding contaminant data; a key of terms and abbreviations; tables for each water source reporting levels of regulated and unregulated detected contaminants; and —if applicable —a Tier 3 public notice for a monitoring violation or other type of violation or situation. The WQCCR also includes mandatory statements about: drinking water contaminants; contaminants that may reasonably be expected to be found in drinking water; the risk of infection for some people who may be more vulnerable to contaminants; and special requirements for certain chemicals which vary year-to-year. • Articles about water and energy conservation tips, other green initiatives, ways to prevent source water pollution, important capital improvement projects completed and in development, rebate programs, landscaping tips, water education programs sponsored by the City, a special section just for kids and more. Page 1 14