Item 13 - REVISED Staff Report - Approve Agreements with Carahsoft Technology Corp. and IK Consulting, LLC

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Enterprise Land Management System Software and Implementation Services October 1, 2024 Page 3 4 5 7 1 support, and ease of set up and use. The team determined that the Accela Civic Platform would be the best solution to assist the City with quickly resuming the project and that they have the software solution that will successfully meet the City’s requirements due to their long history providing this technology to municipalities, the robust functionality of their existing system, and the successful track record with numerous other cities here in California. Accela was formed in 1981 and incorporated in California in 1999. Accela is a leader in the permitting and licensing space and has more than 2,000 separate agencies that utilize their software. Their latest solution is the Accela Civic Platform which is a cloud- based system that includes modules for planning, permitting, code enforcement, and licensing. The system is currently operating in many local California agencies, including the cities of Huntington Beach, Anaheim, Ontario, Whittier, Torrance, Moreno Valley, Sacramento, Stockton, and Roseville, among others. Santa Ana City Ordinance No. NS-3041 authorizes the City to purchase against contracts from any public agency utilizing a competitive bid process. The National Association of State Procurement Officials (NASPO) awarded contract #AR2472 to Carahsoft Technology Corp. Technology Corp., an authorized reseller of Accela Civic Platform software and related support services. The contract was awarded as a result of an open and competitive bidding process that meets the City’s requirements. The first action of this agenda item is to approve the Accela Subscription Services Agreement (Exhibit 1) and authorize purchases of Accela software subscription licensing, support, and training through Carahsoft Technology Corp. (Exhibit 3) In addition to system licensing, the City requires an implementation partner to assist with the system configuration, data migration, interface development, report development, training, and technical support of the Accela Civic Platform. On June 27, 2024, the City issued RFP No. 24-087A for Accela Civic Applications Implementation Services on the City’s online bid management and publication system. A summary of vendor participation and results is as follows: 1,009 Vendors notified 0 Santa Ana vendors notified 23 Vendors downloaded the RFP packet 3 Proposals received Proposals were solicited, opened on July 17, 2024, and evaluated. The three proposals submitted by the RFP deadline were all determined to be responsive to the specifications and met the City’s requirements. A selection team consisting of staff from the IT Department, Planning and Building Agency, and Public Works evaluated the proposals and recommend awarding an agreement to IK Consulting, LLC, the best suited vendor. Proposing firms’ rankings according to the criteria listed in the RFP are as follows: