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CITY OF SANTA ANA <br /> attachments, and supplemental information. Additionally, SOQ must include the <br /> following: <br /> a. Cover Letter <br /> Proposals shall include a letter signed by a principal or authorized representative who <br /> can make legally binding commitments for the entity. Include type of business entity. <br /> Cover Letter shall not exceed one page. <br /> Cover letter must be addressed to the following City Project Manager: <br /> Phil Neff, Facilities Maintenance Manager <br /> City of Santa Ana— Public Works Department <br /> 20 Civic Center Plaza <br /> Santa Ana, CA 92701 <br /> b. Services Provided <br /> A description of proposed services to be provided and how they meet the needs of the <br /> City as described in Section III —Scope of Services (Above). <br /> c. Agreement Statement <br /> Proposal shall include a statement outlining your concurrence or concerns with any <br /> and all provisions as contained in EXHIBIT II — Sample Agreement of this RFP (if <br /> any). <br /> d. Firm and Team Experience <br /> Proposal shall include a profile of the firm's experience including the following: <br /> i. A general description of the firm, including size and number of employees <br /> working directly with the City on this agreement. <br /> ii. Firm's nearest address serving the City of Santa Ana and headquarters <br /> address. <br /> iii. Name and contact information of the supervising Project Manager/Principal <br /> Agent, to be assigned to the agreement. The Project Manager/Principal <br /> Agent shall be the primary contact person to represent your firm and will be <br /> the person to conduct the presentation, if invited to an interview. <br /> iv. Resumes for all key staff proposed describing relevant experience. <br /> e. Proposed Work Plan <br /> Proposal shall include a statement demonstrating the firm's understanding of the <br /> Scope of Services. <br /> Additionally, proposed work plan shall include Proposers': <br /> i. Anticipated approach to performing services as specified herein; <br /> ii. Suggestions or special concerns the evaluation committee should take into <br /> consideration (if any); <br /> iii. Description of deliverables and implementation plan. Proposer shall submit a <br /> City of Santa Ana RFP 24-076 Page 7 of 73 <br />