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With 39 years of experience working in and with land development jurisdictions across the United States and 30 years of related information technology experience,Connie's extensive background and diverse skill set make her an invaluable asset to her clients,ensuring they achieve the highest standards of efficiency and effectiveness in their operations. Missy Kern,Managing Partner—Kev Project Support With nearly thirty years of experience as an information systems professional and more than 40 years in the building industry, Missy Kern is highly qualified and accomplished. She is Microsoft SQL certified, a Certified Software Manager, and.an Accela Certified Partner. Missy's management expertise, attention to detail, and exceptional organizational skills are complemented by her innovation, creativity, and resourcefulness in her client work. Missy teaches the Accela University Database Schema, SSRS Reporting and Crystal Reports classes on a quarterly basis for Accela,and has played a pivotal role in multiple migrations to Accela's Civic Platform, serving as Lead/Project Manager for 12 agencies,SSRS/Crystal Reports Writing Resource for 19 agencies, and as a Configuration/Scripting and Report Writing Resource for 15 agencies. Additionally, she has provided a wide range of enhancement services to existing Civic Platform implementations for numerous clients, showcasing her versatility and expertise in optimizing system performance and functionality. As a Co-Founder of IK Consulting,Missy has been deeply involved with Accela software since 1995.Her proficiency encompasses all aspects of system development including: • Business Process Analysis • Scripting • Data Conversions • System Configuration • Electronic Document Review • Training • Project Management • AccelaApps • SSRS/Crystal Report Development • Accela Citizen Access • Selectron IVR • Accela Mobile Office • Accela GIS Reina Schmid, Senior Implementation Specialist—Lead Configuration Consultant Reina Schmid is a seasoned business analyst recognized for her expertise in troubleshooting and problem- solving. With over 28 years of public sector experience, she has a strong focus on Work Management and Land Development. Over the past 26 years,Reina has excelled as an Information Technology professional, specializing in process analysis and playing a key role in the implementation of Land Development, Enterprise Resource Planning (ERP), Enterprise Asset Management (EAM), Work Management, and Timekeeping systems. Her commitment to delivering superior customer service and effective project management has fostered exceptional client relationships. Reina has been a key contributor for 12 full agency implementations to the Civic Platform.Her roles have included Configuration, Scripting,AdHoc Report writing and Training,all fundamental components of any Civic Platform implementation. Additionally, she has taken part in services for numerous other agencies, focusing on enhancement projects to optimize their existing Civic Platform systems. Reina has been an invaluable asset to the IKC Team since 2016. Her proficiency encompasses many aspects of system development including: • Business Process Analysis • Scripting • Electronic Document Review • System Configuration • Project Management • Training PageI11