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Platform tables, may require complex field formatting and may require derived fields which do not physically exist within the database. • Script Development- Script Repository Setup and development of up to 250 hours of scripting to automate processes beyond the robust functionality that is part of the Civic Apps and system functionality. • Interface Development for the following: o California State Licensing Board o iNovah-cashiering system o ERP-Lawson o Laserfiche o Business Tax System o Infor Financials o Accela GIS Configuration and setup o Assistance with Selectron Interface (Selectron manages all of their own integrations with Accela, IKC will act as the Accela expert to assist where needed) o Assistance with Avolve ProjectDox Interface(Avolve manages all of their own integrations with Accela,IKC will act as the Accela expert to assist where needed) • Interface Configuration Documentation - Interface configuration documents will be provided for all interfaces that are full developed by IKC or Gray Quarter staff. Selectron and Avolve both manage their own integrations so any documentation would need to be provided by them. • Conversion Build and Mapping-A configuration document identifying the process of conversion and defining all mapping completed will be provided. Step 4 Deliverables • User Training-Up to 13 End User Training classes will be provided onsite. Each class may have a maximum of 12 attendees. Each class will be 1.5 days in duration. • Sample Test Scripts-Core'Team members will be provided 2 or 3 sample test scripts to use as a foundation for development of their jurisdiction specific test scripts. The Project Manager will be available to assist with this effort, however we find that these test scripts are the most effective when full input from actual end users, who know the real time processes, take ownership of these scripts. • Data Conversion Runs-A total of 3 data conversion runs are part of this deliverable. • Accela Citizen Access (ACA) Setup-Although the majority of the configuration of ACA will occur within Step 3, the final pieces and delivery of this item will not occur until early in Step 4. ACA will be configured for online searching, inspection request and record application where appropriate. On line application to include a minimum of 70% shared page flows across the 4 different modules. Step 5 Deliverables • Data Conversion Runs - The final data conversion run will occur as this deliverable and documentation on the final configuration and mapping of the conversion will be provide. Page I18