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This document includes salient or non-standard provisions extracted from NASPO/ValuePoint Model <br />Contract for Cloud Services. <br />February 17, 2016. <br />Contractor shall reimburse the applicable Lead State, Participating Entity, or Purchasing <br />Entity for any overpayments inconsistent with the terms of the Master Agreement or <br />orders or underpayment of fees found as a result of the examination of the Contractor's <br />records. <br />c. The rights and obligations herein exist in addition to any quality assurance obligation <br />in the Master Agreement requiring the Contractor to self -audit contract obligations and <br />that permits the Lead State to review compliance with those obligations. <br />d. The Contractor shall allow the Purchasing Entity to audit conformance to the Master <br />Agreement and applicable Participating Addendum terms. The purchasing entity may <br />perform this audit or contract with a third party at its discretion and at the purchasing <br />entity's expense. <br />27. Administrative Fees: The Contractor shall pay to NASPO ValuePoint, or its <br />assignee, a NASPO ValuePoint Administrative Fee of one -quarter of one percent <br />(0.25% or 0.0025) no later than 60 days following the end of each calendar quarter. The <br />NASPO ValuePoint Administrative Fee shall be submitted quarterly and is based on <br />sales of the Services. The NASPO ValuePoint Administrative Fee is not negotiable. This <br />fee is to be included as part of the pricing submitted with proposal. <br />Additionally, some states may require an additional administrative fee be paid directly to <br />the state on purchases made by Purchasing Entities within that state. For all such <br />requests, the fee level, payment method and schedule for such reports and payments <br />will be incorporated into the Participating Addendum that is made a part of the Master <br />Agreement. The Contractor may adjust the Master Agreement pricing accordingly for <br />purchases made by Purchasing Entities within the jurisdiction of the state. All such <br />agreements shall not affect the NASPO ValuePoint Administrative Fee percentage or <br />the prices paid by the Purchasing Entities outside the jurisdiction of the state requesting <br />the additional fee. The NASPO ValuePoint Administrative Fee shall be based on the <br />gross amount of all sales at the adjusted prices (if any) in Participating Addenda. <br />28. System Failure or Damage: In the event of system failure or damage caused by <br />Contractor or its Services, the Contractor agrees to use its best efforts to restore or <br />assist in restoring the system to operational capacity. <br />29. Title to Product: If access to the Product requires an application program interface <br />(API), Contractor shall convey to Purchasing Entity an irrevocable and perpetual license <br />to use the API. <br />30. Data Privacy: When required by a specific purchase order issued under this <br />Agreement or a Participating Addendum and accepted by the Contractor, the Contractor <br />must comply with all applicable laws related to data privacy and security, including IRS <br />Pub 1075. Prior to entering into a SLA with a Purchasing Entity, the Contractor and <br />