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CITY OF SANTA ANA ,RELOCATION AND PROPERTY MANAGER DEFINITION Under direction, supervises and coordinates ell comz~ercial and residential relocation and property management activities of the City's Redevelopment Agency and personally processes the more complex relocation cases. EXAMtLES OF DUTIES In consultation with administrative superiors, establishes operational goals and objectives, priorities, general work schedules and work standards; assigns, trains, supervises and evaluates the work of assigned personnel; assigns personnel and other resources in providing assistance to property owners and tenants displaced by the redevelopment process to obtain replacement accommodations, processes claims for relocation benefits and secures needed assistance from human service agencies/organi- zations; reviews end recommends approval or denial of claims for relocation benefits, certifying that claims end supporting documentation have been verified for complete- ness, accuracy and conformity with applicable Federal and local regulations prior to submission to Executive Director for final action; supervises coordination of payments for approved claims; supervises staff contacts with realty, property management, escrow, and mortgage firms to ensure transactions adequately address the needs and protect the rights of relocatees; supervises property rental, maintenance, security end other property management activities; establishes rental rates and reviews and approves rental agreements; supervises record-keeping and reporting systems and procedures, the conduct Of surveys and studies pertaining to relocation and property management activi- ties, and the preparation of special and required periodic reports; prepares budget estimates and controls expenditures; represents the Agency in contacts with Project Area Cormnittee of residents and other groups in explaining relocation and property management programs; and performs other related duties as required. DISTINGUISHING FEATURES OF THE CLASS This is responsible administrative, technical and supervisory work involving extensive public contact and the application of a specialized knowledge of Federal, State and local regulations and procedures in relocating property owners and tenants displaced by the redevelopment process. Work requires the frequent exercise of initiative, mature Judgement and discretion, considerable attention to details and compliance with strict timetables. Reports to Redevelopment Real Estate Officer. RECOMMENDED MINIMUM QUALIFICATIONS Education and experience equivalent to graduation from college with specialization in business or public administration, real estate, urban studies, or a closely related Social sciences discipline end two years' supervisory experience in relocation, pro- perry management, public housing or closely related activity offering specific and substantial preparation for the performance of the duties outlines above, o_~r any equivalent combination of experience and training which provides the following knowled. skills and abilities: Considerable knowledge Of Federal, State and local laws, regula tions and procedures governing the relocation of people and businesses displaced by the redevelopment procesa; principles and practices of public administration generally and of relocation and property management specifically; legal procedures and documents involved in the relocation process and in real estate purchase, sale and rental trans- actions; methods of,determining characteristics of local housing markets and current rental rates. Ability to: organ~e and adminster program functions and activities under minimum supervision, supervise and evaluate subordinates; analyze and interpret statistical data related to real estate~rental markets; communicate effectively orally and in writing; establish andtmziintain effective working relationships with realty and financial firms, human service agencies/organizations, and property owners and tert~nt~ from diverse socio-economic and ethnic backgrounds.