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EXHIBIT A <br />Scope of Services <br /> <br />Program Description <br /> <br /> The contractor is to collect delinquent dog license fees, penalties, and fees for new dogs <br />for the City. The Contractor will canvass the City of Santa Ana and will collect dog license fees <br />at the dog owners door. The contractor will encourage the dog owners to pay by check. All <br />checks will be made out to the City of Santa Aha. The Contractor will also collect dog license <br />fee at rabies clinics if the City wishes to do so. The Contractor will verify rabies certificates as <br />part of the program. The Contractor will select the employees involved in the program. Those <br />employees will then be placed in a training phase with the City. At the end of the training phase, <br />Contractor will then place those employees qualified to continue the contract with the City of <br />Santa Ana. <br /> <br />Responsibilities <br /> <br /> The contractor will provide supervision for the employees. Along with supervision, the <br />Contractor will provide the following supportive services, subject to the approval of the City of <br />Santa Aha. <br /> <br />2. <br />3. <br />4. <br />5. <br />6. <br />7. <br />8. <br /> <br />Transportation to and from the work area. <br />Uniforms and Clip Boards for the employees. <br /> I.D. cards for the employees <br />Worker's Compensation. <br /> Liability Insurance. <br /> Auto Insurance <br /> Maps <br /> Daily Remittance Reports as provided by the City. <br /> <br />Work Performance <br /> <br /> The employees will be given a specific geographic area in which to collect animal <br />licenses. Computer printout sheets will be provided by the City of Santa Ana listing those homes <br />that have not paid their animal license fees. The Contractor's supervisors wilt be responsible for <br />all receipt books utilized by the employees. Receipt books will be developed by the City of <br />Santa Ana. At the end of each day, supervisors will collect all fees collected by the employees. <br />These will then be deposited into an assigned City of Santa Ana deposit drop box. Each <br />employee will have a daily log sheet which will monitor licenses collected. <br /> <br />Results <br /> <br /> At the end of each month, Finance will prepare a collections report. This report will <br />include: money collected and number of licenses purchased, as submitted by the Contractor, and <br />will be utilized to determine amount of compensation to be paid to Contractor as described in <br />Section 2 of the Consultant Agreement. <br /> <br />9 <br /> <br /> <br />