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<br />. @ <br />City of Santa Ana, CA. VINE Program Proposal <br /> <br />4.8 <br /> <br />4.9 <br /> <br />. <br /> <br />Registrations - Provides a list of all telephone numbers registered against an offender <br />and/or case <br />Statistics - Provides statistical data about system usage <br /> <br />. <br /> <br />Customers providing letter notification will download letters ftom the VIP site. VIP also <br />allows users to lookup offender and/or case information contained in the system. <br />Additionally, users can modify existing victim information that was registered via VIP, <br />and register new victims for all notification types offered by the customer. <br /> <br />VIP is accessed via the Internet. Customers who do not have Internet access may connect <br />to the communications center via modem. Internet connectivity is the recommended <br />option for optimal system performance. Customers are responsible for an Internet service <br />provider and for paying the Internet fees. Customers wishing to connect via modem to <br />VIP should make this request during the system design phase of implementation. <br />Customers choosing this option will connect by modem via a toll-ftee number at no <br />charge, but will be automatically timed out by the system after a pre-specified time period. <br /> <br />A customer supplied PC and browser is required to access VIP over the Internet or via a <br />modem connection. Internet Explorer 5.0 (or a higher version) is the recommended <br />browser for accessing VIP. <br /> <br />Emergency Override Line <br /> <br />Each customer will have access to a special toll- ftee number for the purpose of manually <br />overriding certain VINE service functions. This line would be used if the booking system <br />is unavailable or some other service problem has occurred. The Emergency Override Line <br />will allow the customer to: <br /> <br />. <br /> <br />Enter a security ID code to identify the site <br />Enter a PIN to identify the caller <br />Book in an offender who should have been in custody and was recaptured <br />Release an offender who is leaving custody <br />Issue an escape notice <br />Cancel notification calls to a specific phone number <br />Block or un-block offender information ftom the service <br /> <br />. <br /> <br />. <br /> <br />. <br /> <br />. <br /> <br />. <br /> <br />. <br /> <br />Data Communication with Agency's System <br /> <br />Appriss will establish a VINE telephone number dedicated for the customer's use. Appriss <br />and the agency will also work together to develop an interface that would provide timely <br />offender and case information to be transmitted to the VINE call center for the purpose of <br />victim notification and community awareness program. VINE will provide and install a VINE <br />Gateway PC that collects the offender data ftom the agency's automated system, or the <br />agency's Information Systems staff will extract the necessary information, as described later, <br /> <br />Page 19 <br /> <br />01/01/2001 <br />Proposal # 100901228-01 <br /> <br />All information contained in this proposal (Ver. 6.3) Is the <br />confidential and proprietary property of Appriss, Inc. <br />