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<br />.' <br /> <br />CD MOTOROLA <br /> <br />3.4 Initiate service request via Motorola On Line or complete a Motorola repair request form with contract <br />number referenced, and submit it with each unit of Equipment sent in for service, Mobile cODtrol heads or <br />accessory items sent in must reference the serial number of the main unit. <br />3,5 If desired, supply Motorola with a 3,5" backup diskette with the Software template or programming in <br />order to assist in returning the Equipment to original operating parameters, This step must be completed <br />for Equipment that will not power up, If applicable, record the current flashcode for each radio, <br />3,6 If Motorola must utilize a generic template or code plug to Restore Equipment to operating condition, <br />Customer is responsible for any progranuning required to Restore Equipment to desired parameters. <br />3,7 Provide a signed or emailed Motorola Inventory Adjustment Form (lAP) for all Equipment additions. <br /> <br />Radio Repair <br />Annrnvpd hv rnntrnrt\' &. rnmnlinnrp 4_ ?n_nd <br /> <br />Page 2 of2 <br />