My WebLink
|
Help
|
About
|
Sign Out
Home
Browse
Search
MOTOROLA, INC. 2 - 2005
Clerk
>
Contracts / Agreements
>
M
>
MOTOROLA, INC. 2 - 2005
Metadata
Thumbnails
Annotations
Entry Properties
Last modified
3/23/2017 2:37:19 PM
Creation date
9/8/2005 3:29:01 PM
Metadata
Fields
Template:
Contracts
Company Name
Motorola, Inc.
Contract #
A-2005-097
Agency
Police
Council Approval Date
5/2/2005
Jump to thumbnail
< previous set
next set >
There are no annotations on this page.
Document management portal powered by Laserfiche WebLink 9 © 1998-2015
Laserfiche.
All rights reserved.
/
206
PDF
Print
Pages to print
Enter page numbers and/or page ranges separated by commas. For example, 1,3,5-12.
After downloading, print the document using a PDF reader (e.g. Adobe Reader).
View images
View plain text
6. Annual System Performance Review and Report . Seller will prepare the following reports to <br />include: <br />6.1 (Applies to PremierCAD Software only) <br />(a) System Analysis MEASURE: Evaluate disk and CPU load <br />PEEK: Evaluate memory availability and use <br />VIEWSYS: Evaluate use and availability of PCBs <br />EMSA/TMDS: Review logs for hardware reports <br />File Sizing Review file sizing on changeable files <br />(b) Pathway Analysis Evaluate effectiveness of system configuration for current <br />load <br />Evaluate TCP /Server statistics <br />Evaluate efficiency of server class maximum and <br />minimum settings <br />(c) Performance TMX Evaluate application response times <br />Analysis Timings: <br />6.2 (Applies to Motorola® Computer Aided Dispatch Software installed on Stratus ftServer only) <br />Update Equipment drivers <br />Upload Equipment patches, hot fixes and firmware <br />Evaluate effectiveness of System configuration for current load <br />based upon overall CPU Utilization <br />6.3 Based on the Annual System Performance Review and Reports, Seller's Technical <br />Support Analyst will review findings and recommend software or hardware changes to improve <br />overall operations. <br />(The below listed terms are applicable only when the Maintenance and Support Agreement <br />includes (a) Equipment which is shown on the Description of Covered Products, Exhibit A to the <br />Maintenance and Support Agreement; or (b) CAD HP Nonstop S- Series hardware in addition to <br />the Seller CAD Software.) <br />7. On -site Product Technical Support Services. Seller shall furnish labor and parts required due <br />to normal wear to restore the Equipment to good operating condition. <br />7.1 Seller Response. Seller will provide telephone and on -site response to Central Site, defined <br />as the Customer's primary data processing facility, and Remote Site, defined as any site outside <br />the Central Site, as shown in Support Plan Options and Pricing Worksheet. <br />ISD MBSA, Exhibit B Page D - 14 May 2, 2005 <br />Motorola Contract No. 05-17505 <br />
The URL can be used to link to this page
Your browser does not support the video tag.