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of Santa Ana Exhibit C -3 Statement of Work 1.19.7.1 Motorola Responsibilities a. Install the ATM Mobile software and maps for use during the ATM Mobile Train the Trainer class. b. Conduct training in accordance with the Training Plan. c. Deliver ATM Mobile User Documentation. d. Provide phone support for participants of the class after training has been completed. 1.19.7.2 Customer Responsibilities a. Attend the ATM Mobile Train the Trainer class. b. Install the ATM Mobile software and map coverages on subsequent vehicles, as required. 1.19.7.3 Completion Criteria This task is considered complete after Motorola has conducted the described training. 1.20 AirMobile Detailed Description of Work 1.20.1 AirMobile Assumptions ❖ Motorola will provide one (1) AirMobile server. ❖ The Customer will supply a broadband wireless network for remote client access to the Customer's network, including wireless access cards all network connectivity, network management, and network security to the Access Points and the Airmobile servers. ❖ The Customer will provide a LAN/WAN with a minimum of 10 Mbps bandwidth between the AirMobile server location and the Access Point location(s). Motorola shall not be responsible for any coverage, capacity, security, or network management relating the operation and performance of WLAN and its systems. ❖ The Customer will provide all the necessary information for Motorola to configure the AirMobile software. ❖ The maximum file size to be transferred is ten (10) Megabytes. Exhibit C -3, Statement of Work Page C3 - 36 0512105 CN: 05 -17506 This document contains Motorola and Motorola conwerdial, proprietary, and trade secret information and may not be shared with any person or agency not directly associated with the City of Santa Ana without the express written consent of Motorola, Inc., or its designees.