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<br />Name, address, city, state, age, phone, sex, insurance, alternate source of payment, <br />diagnosis, collection follow-up notes. <br /> <br />19. CONSULTANT shall have the ability to retain a record of charges to the <br />patient account. <br /> <br />20. CONSULTANT shall have the ability to cross reference patient files in <br />various methods; i.e. last name, Social Security number, address (either <br />pickup or residence), date of birth, date of service, and Paramedic <br />Subscription program membership number. <br /> <br />21. The CONSULTANT agrees to abide by the provisions of all laws of the <br />State of California, and to abide by any applicable ordinances of the CITY. <br /> <br />22. CONSUL TANT shall be responsible for program updates if the <br />requirements of Medicare and Medi-Cal fiscal intermediaries change during <br />the contract period. <br /> <br />23. CONSUL T ANT shall bill the CITY for services rendered under this contract <br />via monthly invoice. Said invoice shall be submitted to CITY along with <br />monthly reports outlined in Section D "Reporting". CITY agrees to make <br />payment within 30 days of receipt of said reports and invoice. <br /> <br />24. When notified of insufficient funds/returned checks, CONSULTANT will <br />immediately contact the patient by telephone, or if necessary, letter. The <br />returned check will be posted to the account along with any applicable check <br />charges deemed appropriate by the CITY. <br /> <br />B. PERFORMANCE MONITORING <br /> <br />1. CONSULTANT agrees to allow the CITY, or any agent or Consultant as <br />they deem so qualified, to monitor, audit, review, examine, or study the <br />methods, procedures and results of the billing and collection methods used. <br /> <br />2. The CONSULTANT agrees to exercise with diligent intent those suggestions <br />or requests made for modification by either the CITY or other agent as they <br />may deem so qualified to make such suggestion and modification. <br />