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SANTA ANA, CALIFORNIA, FIRE DEPARTMENT REMOTE AccESS ,. PROPOSAL c When multi-address locations exist, such as apartments or strip malls that have the same base address but several apartments or suite numbers, Group 1 will create a single Company Record for the lowest numbered or base address and link to the Company Record all of the converted drawings (Site Plan, First Floor, etc.) for that address. It is typical that the Department will perform the additional linking operations after the initial installation and training has been completed. Group 1 can perform additional linking in these cases, but the costs for the additional links are not included in this proposal. Note - During linking operations done by Group 1, all updates done by the Department will be stopped to ensure accuracy of data, Group 1 will coordinate these efforts with the Department during the linking process, . Delivery of the converted drawing files will be done via Group 1 's FTP site or CD via ground based delivery, 2.2. Quality Control Methods Group 1 has implemented Quality Control (QC) methods within our digitizing process. QC is an approach that emphasizes doing the job right the first time so that information missed or entered erroneously is immediately identified and corrected. Not having to re- enter data or go back and enter data twice saves time and allows Group 1 to keep our costs the lowest possible. The results of QC are evident in the quality of the digitization on the first submission and an aggressively short duration to produce the result. Group 1 maintains quality through several levels of data entry, checking and management. The Data Entry Specialist begins by converting the data directly from the hard copy drawing or raster file submitted by the client. For every data element entered into the drawing file, the corresponding element on either the original hard copy or raster check plot is checked to verify completion. The final drawings are reviewed by the Production Manager to ensure that the standards established have been adhered to during conversion. If a drawing is found to not conform to the established standards, it is returned and corrected before delivery to the client. Other levels of management are responsible for many elements that contribute to quality, such as accurate staffing levels, thorough educational programs, maintaining the best, most productive hardware and current levels of software, and creating an environment of employee empowerment. In addition to these internal Group 1 steps, we will work closely with the Department to create a quality review program to assess the accuracy of converted preplans upon their return to the Department. ...:).,GROUP 1 SOLUTIONS, INC, @ PAGE 8 OF 25