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5. DDS capabilities: <br />1. Utilize a single vendor source, eliminating any compatibility issues. <br />2. Complete dispatching tasks in an incredibly fast and efficient fashion. <br />3. Maintains redundancy in case of failure of any of its major components. <br />4. Use GPS to verify position in zones, offer trips to the closest taxicab, and find taxicab <br />location and estimated times of arrival... Track each taxicabs historical location, direction of <br />travel, status, and trip history .... Plan for trips at the taxicab soon to clear area. <br />5. Accurately and quickly take information from customers requesting service through caller <br />ID, a database of repeat customers, and address assistance functions. <br />6. Take calls automatically through the use of the Automatic Call Taker function over a touch <br />tone phone or the Internet. <br />7. Monitor the progress or lack thereof of each taxicab unit. <br />8. Send messages on different levels to either the whole fleet or designated units. <br />9. Instantly process trip information for assignment according to zone, status, and special <br />requests. <br />10. Take trip requests on demand, by reservation, or recurring trip schedules. <br />11. With dispatch supervisor assistance, reassign taxicabs on trips in progress to meet response <br />needs and redispatch other trips. <br />12. Automatically dispatch up to 5 separate companies, according to zones or areas. Use <br />taxicab attributes, such as minivan request, "smoking" deriver requests, and female driver re- <br />quests, in assignment of customer calls. <br />13. Utilize 3 levels of supervision through the computer database, call taker, and dispatch <br />supervisor. <br />14. Use "stand" locations to give priority for drivers that are centrally located in a zone versus <br />drivers on the fringe or drivers soon to be clearing. <br />15. Accurately and efficiently dispatch multiple trips, automatically separate callbacks from <br />fresh service calls, and identify /track multiple service calls from single locations. <br />16. Can notify the dispatch supervisor of special circumstances with calls when original esti- <br />mate of time of pickup changes and revised response times are in excess of 15 minutes. <br />17. System can automatically perform call outs of persons in apartments, multi unit areas, and <br />businesses with a personalized greeting. <br />18. Know the status of a taxicab meter, indicating a passenger through the meter interlink. <br />