Laserfiche WebLink
10 -15 <br />LOADED PASSENGERSIIN ROUTE <br />10 -19 <br />RETURN TO YARD <br />10 -20 <br />YOUR LOCATION <br />10 -21 <br />CALL OFFICE <br />10 -21A <br />CALL HOME <br />10 -30 EMERGENCY /ACCIDENT OR NEED POLICE <br />(All drivers must stay off the radio for 10 -30 business) <br />KNOW YOUR CODES. THEY ARE SIMPLE AND EASY. USE <br />CORRECT RADIO PROCEDURE. KELP YOUR TRANSMISSIONS <br />BRIEF AND TO THE POINT. IT IS NOT A TELEPHONE. IT IS FOR <br />DISPATCH BUSINESS <br />Radio Procedure Basics <br />Wait for dispatchers to say "Who Else ?" or "Checkpoints?" before clicking the <br />microphone. Always wait for the dispatcher to call your number before talking. When <br />transmitting you must hold the mic 6 inches away from the mouth and at an angle. <br />Hold the microphone button down all the way, wait 1 second and always say the cab <br /># first. Hold the button down an extra second to prevent cutting off <br />Keep all transmissions brief and to the point. Give all your information in one <br />transmission. Ex. "No load, show me in Costa Mesa i ,2,or 3." Not "I cant find these <br />guys, I think it's a prank call. What am I supposed to do ?" <br />HoIdina Zones <br />Ask for 3 position requests. You will be given one. If they are full, you will be put in <br />fine for an alternate choice. If you want one zone ask for one and you will be put in <br />line for calls there. <br />Bidding Calls <br />Calls are put out as "I need a cab at..." If you are within reasonable distance to the <br />call bid it. Key your mic up 3 -5 times quickly. Then listen. Dispatch will tell all <br />drivers who is the bid winner, If you get the call, you must key the mic back 2 times <br />or acknowledge that you heard who is on the call. If you are not sure who is on the <br />call, ASK! You must know the cross streets to the call you are bidding. <br />Attention to the Radio <br />You must keep the radio on at all times. If you're on a call they may call back and the <br />dispatcher will ask you for an ETA. You must be on the air to give your estimated <br />arrival time. If the customer calls back and you do not respond to dispatch, you may <br />be taken off the call. <br />Checkpoint <br />When you are close to your cross streets, key the mic 2 or 3 times when dispatch says <br />"who else ?" or when the radio is clear. Dispatch will give you the address. You must <br />be ready to write the information down. <br />19 <br />