A WHITE & YELLOW CAB, INC 1 - 2005

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Drivers General Experience & Backeround Amtrak Experience: Drivers are routinely called into Santa Ana's - The Depot, to pickup when the current con- tractor has not been at the site. This happens mostly after hours of the facility and on peak weekend times in the evening. Although our drivers are not allowed to stage at the site, they are allowed to pick up passengers when requested by customers. arc�� "ate Our team of Primary Drivers have some direct experience at The Depot with the previous contractor of nearly 20 years - Coast Yellow Cab. Additional direct experience will be added when drivers transfer from the current contractor. The team of Primary Drivers also have experience at various Amtrak locations throughout Orange County. The Fullerton Amtrak, Anaheim Amtrak, and Irvine Amtrak are also served by drivers. These locations, unlike The Depot, allow multiple companies to serve, side -by- side. There has never been a problem reported in the past 10 years regarding any of our drivers from these facilities. In fact, Amtrak staff welcome the more professional appear- ance of our vehicles and drivers. The other Amtrak facilities have become very well known staging points, where drivers can position themselves for service calls as they arise. The strategic location of these points have enhanced our response times in the areas that the drivers serve. Anaheim Taxi Stands: 1(800)4MY TAXI drivers have provided semi - exclusive and licensed franchise service to the City of Anaheim since 1987. Major taxi stands that we service include the Anaheim Convention Center, The Anaheim Hilton and Towers, and Disneyland properties: Grand California Hotel, Disneyland Hotel, and The Disneyland Park. Anaheim Convention Center Drivers with 1(800)4MY TAXI are provided the convention schedules and lists of major attractions and restaurants to ensure that the driver knows even the smallest destination. Our experience with the convention going public is that the more knowledgeable the driver is with a smaller trip, such as to a restaurant or specialty shop, the more likely that the conven- tion visitor will use our driver for repeat business.