CALIFORNIA PROPERTY SPECIALIST, INC. (CPSI) 1 - 2006

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CPSI's Right of Way Project Manager will implement a tracking and diary system for all acquisition, relocation, and property management consultants. This will ensure early identification of potential problem situations and an additional tool to assist in meeting project milestones on a timely basis. Additional Progress Summary Reports will be prepared, in accordance with City requirements and submitted on a bi- monthly basis. Statement of Work Since funding for the Bristol Street Widening Project between McFadden Avenue and Pine Street is from state gas tax money, real estate project activities will be governed by California Government Code Section 7260 and implemented in accordance with California Code of Regulations Title 25. Appraisal services will need to be performed in conformance with the Uniform Standard of Professional Appraisal Practices. CPSI's Oversight Team is very experienced in performing right of way appraisals, acquisition and relocation services under both federally, state, and locally funded projects. This will ensure the City's full compliance of existing and/or the latest promulgated regulations. We recommend that CPSI's oversight role include, but not be limited to the following: procurement compliance; relocation interviews and preparation of the Phase I Relocation Plan; coordination of title, environmental, appraisal, acquisition, residential relocations, and property management functions; attendance at meetings and public hearings; conduct project presentations; complete negotiations on difficult and unresolved acquisitions; complete all Phase I business relocations. Quality Control Plan CPSI has a work ethic and a commitment to excellence that is translated to a high quality work product and a tremendous client satisfaction. All work performed by CPSI will be performed in accordance with applicable rules and regulations, and in a high quality and professional manner. As part of the oversight functions, CPSI will establish standards for quality and monitoring to assure that the City receives accurate, comprehensive and properly documented data. The Quality Control Plan will be in affect during the entire project. In addition, the CPSI Quality Control Plan will establish a process whereby the Right of Way Project Manager directs and/or reviews all work products prior to submittal to the City. Consultant Agreement CPSI has reviewed Attachment C, "Certificate of Liability Insurance and Additional Insured Endorsement" and Attachment D, "Sample Contract Agreement" Upon selection by the City of Santa Ana, CPSI will execute the Agreements and fully comply with its provisions. Upon Notification of Award, CPSI will: • Proceed with the services outlined in the Request for Proposal and attached Agreements. • Diligently work on each assignment, complete each task to accommodate the City's needs. • Agree to be responsible for the accuracy and completeness of work produced by their Oversight Team. • Complete all work in compliance with applicable rules and regulations. • Agree that all work is subject to inspection by the City or their representative. Project Records CPSI will prepare, maintain and submit correspondence, records, reports, analyses, schedules and databases as required by the City. Project files, including copies of all correspondence, reports, documents, and electronic files, are property of the City. CPSI 3 of 20 C.:usvu lwmr lncrim,lre.