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WORK PLAN PROJECT APPROACH Our basic approach to the project will be to provide the City with an experienced, knowledgeable and enthusiastic staff dedicated to providing the level of service the City desires. We understand that "service" to the City includes: quality work product; communication/responsiveness; and timely completion, economical and within budget. Tetra Tech is committed to providing "service" to the City that will meet or exceed your expectations. Our strength lies in the qualifications of our team members and our commitment of our firm. Our recent completion of numerous projects with similar assignments yields an available staff with the experience necessary to complete this project on time and within budget. Our approach to this project includes a "teamwork and partnering"' approach with the City. We are hired for our resources, expertise, independent thought, technical background and problem solving abilities. We also recognize that the City possesses these same attributes of past experiences, knowledge and innovative ideas. Therefore, we understand that it is imperative to work closely with the City's 'staff to ensure a successful project. Tetra Tech is adept at incorporating client ideas and direction to the project. KEY ISSUES Tetra Tech's previous experience will help the City to successfully address the following key issues: • Phasing of construction to minimize shut -down of customers; • Fire hydrant location; and • Identify easement alternatives. TYPICAL SCOPE OF WORK In preparation for this project, we have -reviewed the "Typical Scope of Work" (Exhibit B) contained in your Request for Proposal. We have found the scope of work presented in the RFP to be comprehensive and due to the proposal space limitations, we have included herein only items of the scope with which we have comments on, additions to and/or want to expand. Task No.1.4 - Potholing Typically, Tetita Tech has not included potholing during design for water main replacement projects (unless a profile of the water main is required). Based on our experience, the dipping of manholes, catch basins and valves has provided the necessary information for the design'. We agree that utility potholing is required for all sewer main replacement projects. Task No.1.5 — Plans and Specifications Tetra Tech will prepare the plans using AutoCAD. Prior to final submittal to the City, the plans will be converted to Micro Station V8 format. CITY OF SANTA ANA TETRA TECH, INC. On -Call Engineef ina for Water and Server Main Improvements 4