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Exhibit A: Statement of Work <br />EXHIBIT A <br />STATEMENT OF WORK <br />General Information: <br />The following Statement of Work (SOW) defines the principal activities and responsibilities of all parties for <br />the implementation of a Computer Aided Dispatch (CAD) provided by TriTech Software Solutions (herein <br />after referred to as 'TriTech") to support Santa Ana Fire Department dispatch operations. TriTech will <br />supply the software and interfaces defined in Exhibit B. Software versions will be defined as the most <br />current version at time of contract signing. <br />No deviation of this SOW will be allowed without written consent from the Santa Ana Project Manager. <br />Santa Ana recognizes that projects of this magnitude will likely encounter various unforeseeable events <br />that may require a change in scope. Any scope change requests will be submitted to the Santa Ana <br />Project Manager for approval. <br />This SOW is contingent upon both TriTech and Santa Ana fulfilling their respective responsibilities as <br />defined in the Agreement and within this document. <br />Attachments <br />The following attachments are included with this SOW <br />Attachment A-1 <br />CAD and Mobile Acceptance Test Plan <br />Attachment A-2 <br />Project Change Order <br />Attachment A-3 <br />Interface Control Document <br />Attachment A-4 <br />Hardware Configuration & Site Survey <br />Attachment A-5 <br />CAD and Mobile Training Plan <br />Attachment A-6 <br />Definitions of Terms within the SOW <br />