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Exhibit A: Statement of Work General Project Management Responsibilities Project management occurs throughout the project and is involved in every task. The overall project management activities are listed here for reference. TriTech Responsibilities: a. Maintain project communications with Santa Ana's Project Manager. b. Manage the efforts of the TriTech staff and coordinate TriTech activities with the Santa Ana Project Manager. C. Conduct on site status meetings with Santa Ana's Project Manager on a monthly basis, or when reasonably required at the discretion of Santa Ana to discuss project status. d. Provide timely responses, within five (5) business days, to issues raised by Santa Ana's Project Manager. e. Prepare and submit, no later than the fifth business day of each month, a status report that includes: the accomplishments of the previous month, activities planned for the current month and an update to the project schedule in Microsoft Project 1998 (or later) format. f. Prepare and submit project Change Proposals to Santa Ana's Project Manager as necessary. g. Prepare and submit Task Completion Letter(s) to Santa Ana's Project Manager as necessary. Santa Ana Responsibilities: a. Maintain project communications with the TriTech Project Manager. b. Manage the efforts of Santa Ana staff and coordinate Santa Ana activities with the TriTech Project Manager. C. The Project Manager must ensure that their personnel have ample time, resources, and expertise to carry out their respective tasks and responsibilities. d. The Project Manager or his designee will participate in the status meeting with the TriTech Project Manager on a monthly basis or as may otherwise be reasonably required to discuss project status. e. Provide timely responses, within five (5) business days, to issues raised by the TriTech Project Manager. f. Responsible for communication and costs associated with work performed by any or all Santa Ana -provided third -party vendors and associated systems. g. Ensure acceptable Change Orders are approved by authorized signature(s). h. Ensure acceptable Task Completion Letter(s) are approved by the Project Manager or his designee. i. Ensure timely payment of invoices according to the terms of the contract. j. Ensure TriTech access to server and network equipment and work areas on a 24x7 basis, with pre -authorization for off -hours. Access will comply with the TriTech site requirements document. k. Provide workspace for TriTech personnel as reasonably requested. I. Sign approved TCR's within five business days. M. For unapproved TCR's, provide cause as to why such the TCR will not be signed, including a statement of work reference and a detailed explanation as to what deliverables are not complete.