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Exhibit A: Statement of Work SOW Format: Each task includes the following: Title, Objective, Task Description, Responsibilities and Completion Criteria. The tasks are depicted on the project schedule. All parties recognize that the SOW is not formatted chronologically with contractual obligations defaulting to Project Schedule unless otherwise noted. Task 1: Project Kickoff Objective: Establish project schedules and procedures and introduce key project stakeholders. Task Description: The project will be initiated with a Project Kickoff including all key Santa Ana and select TriTech project team members. The objectives of this first multi -day task are: • To introduce all project participants • Review roles of key participants • Establish a clear chain of communication and authority • Establish a project action item log process • Review overall project scope and objectives • Review resource and scheduling requirements for the Requirements Validation meetings • Review and collect API data as required • Finalize Hardware Requirements and conduct site survey/preparation (Task 1-A) • Develop project schedule (Task 1-13) • Conduct CAD pre -configuration work (Task 1-C) • Conduct a geofile (Map) build workshop (Task 1-D) - Task to be completed and scheduled as a follow-up task subsequent to initial kick-off • Review Requirements Validation process (Task 1-E) Responsibilities: TriTech shall: a. Designate a Project Manager who will direct TnTech's efforts and serve as the primary point of contact for Santa Ana. The responsibilities of the TriTech Project Manager include: • Maintain project communications with Santa Ana's Project Manager. • Manage the efforts of TriTech staff and coordinate TriTech activities with Santa Ana's project team members. • Provide Santa Ana with a schedule MS Project 98 format. • Report on deviations from the Project Schedule and develop mutually agreeable resolutions to such deviations. • Monitor the project to ensure that support resources are available as scheduled and as identified in the Agreement. • Coordinate and oversee the installation of all licensed TriTech application software. • Review and administer change control procedures through Santa Ana's Project Manager, whereby Santa Ana's requested change and associated payment schedule is described in a Standard Change and Approval Letter commonly referenced as a "Project Change Order', issued by the TriTech Project Manager. The Change Order will follow TriTech change request