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Exhibit A: Statement of Work This task is considered complete when: The final hardware and operating system review has been documented and submitted to the client. The document will outline each hardware device and associated TriTech software that will be installed on that device. Task 1-6: Develop Final Project Schedule Objective: Establish the Final Project Schedule Task Description: The objective of this task is to finalize the Project Schedule (to be developed and maintained in MS Project 1998 or higher) based upon the requirements identified and the associated project objectives, plans, schedules, approvals, priorities and inter -dependencies among tasks. The resulting document defines the specific project tasks to be completed, documents the final implementation schedule for each subsystem, and identifies the hardware and software warranty periods which comprise the overall system to be implemented. TriTech shall: a. Review with Santa Ana personnel the identified implementation tasks, priorities, inter- dependencies and other requirements needed to establish the final Project Schedule. b. Prepare the final Project Schedule document and deliver it to Santa Ana. C. Review the Project Schedule with Santa Ana personnel and make applicable changes. Changes will be limited by resource availability upon the part of the client and TriTech. Santa Ana shall: a. Analyze with TriTech project personnel the identified requirements and make such implementation decisions as are reasonably required to finalize the Project Schedule. b. Review the final Project Schedule and identify in writing any change request within twenty (20) business days. Completion Criteria: This task is considered complete upon the feasible project schedule that reasonably meets milestone goals. Task 1-C: Conduct CAD Pre -configuration Objective: Review TriTech CAD application with City dispatch and technical personnel to identify baseline functionality and any site -specific configuration that is required. Task Description: TriTech shall provide on -site interviews with City personnel to identify the base TriTech CAD software functionality. Additionally, TriTech will show City personnel the City -configurable changes to the CAD application and will identify what changes they will be making as part of the implementation. TriTech will also discuss any future CAD application software features that were proposed in the TriTech RFP response, but are not yet in productive use, providing the City with assurances that such features will be provided in the next release of the application. However, for this project, no modifications are proposed.