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Exhibit A: Statement of Work <br />process. <br />C. Review the CAD and Mobile Functional System Description documents with the appropriate Santa <br />Ana personnel and document any changes and/or corrections that are mutually agreed upon in a <br />Change List. <br />d. Analyze, with Santa Ana personnel, the interface control document included as an exhibit to the <br />contract. <br />e. Submit the Change List to Santa Ana within thirty (30) business days of completion of the <br />Requirements Validation Session for each subsystem. <br />f. Address any deficiencies identified by Santa Ana in the Change List within ten (10) business days. <br />Exceptions to this term can be negotiated between the respective Project Managers at their <br />discretion. <br />Santa Ana shall: <br />a. Provide, upon request, currently existing information, data, records, and documents and make <br />such design decisions as are reasonably required to document changes necessary for the TriTech <br />applications. <br />b. Provide detailed specifications and definitions for all interfaces to non-TriTech systems. <br />C. Ensure that appropriate Santa Ana personnel are present and actively participating in scheduled <br />Requirements Validation meetings. <br />d. Review the Functional System Descriptions and Change List documents submitted by TriTech <br />and identify in writing any specific deficiencies found within twenty (20) business days. <br />e. Address any issues regarding Change List deficiencies raised by TriTech within ten (10) business <br />days. Exceptions to this term can be negotiated between the respective Project Managers at their <br />discretion. <br />Completion Criteria: <br />This task is considered complete when all issues related to tailoring and configuration have been resolved <br />in written agreement between Santa Ana and TriTech in a single document. Reported deficiencies must <br />have an accompanied scope and/or requirements document detailing the functionality found to be <br />deficient. <br />Task 2: TriTech Base Software Installation <br />Objective: Install and test all third party software, install base CAD application at SAFD facility. <br />Task Description: <br />During this phase, all applicable baseline CAD application software, as well as the vendor's operating <br />system software, necessary for this phase of the project to be completed, will be loaded on Santa Ana's <br />server equipment (located at SAFD facilities). TriTech reserves the right to decide what software may be <br />installed remotely. Santa Ana must provide adequate resource that will be onsite at Santa Ana when <br />remote installation tasks are executed. <br />Responsibilities: <br />TriTech shall: <br />a. Install the application software at SAFD <br />10 <br />