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Exhibit A: Statement of Work <br />Santa Ana related to the scope of services. <br />b. Configure and install the mobile client, to include the operating system software, the <br />communications PC card and TCP/IP configuration and peripheral equipment (i.e., workstations) <br />in City. <br />C. Configure message switch including address and user tables. <br />d. Conduct the following on -site testing: <br />• Wireless Connectivity <br />• Messaging <br />• CAD Connectivity <br />e. Install and configure the mobile software on five (5) Santa Ana -supplied mobile data computers <br />(MDCs) for the purpose of training Santa Ana staff with regard to mobile client installation. <br />f. Demonstrate the primary operation of Santa Ana -supplied MDCs for the purposes of receiving <br />dispatch messages, entering status changes, displaying data from CAD data files. <br />g. Install the required equipment vendor operating system software on the servers and associated <br />equipment. <br />h. Provide written certification upon successful installation. <br />Santa Ana shall: <br />a. Provide all mobile hardware. <br />b. Provide a person or persons designated as a training officer for Santa Ana Fire personnel with <br />regard to mobile. <br />C. Provide a person or persons responsible for the installation of the mobile client. This person or <br />persons will be responsible for the administration of the mobile server in terms of configuration file <br />additions. <br />d. Be available to address and answer questions that arise during the installation of the baseline <br />application software. <br />e. Assume responsibility for preparing Santa Ana -owned network, electrical and telephone <br />connections for the proposed TriTech products. <br />Completion Criteria: <br />This task is considered complete when the message switch and third parry software has been installed at <br />Santa Ana and the related mobile hardware and mobile software has successfully passed testing by SAFD <br />and certified by TriTech, to be operational per the RFP response and TriTech's baseline documentation. <br />Task 8: TriTech Mobile Tailoring and Configuration <br />Objective: Tailor and customize mobile client according to Santa Ana specifications. Mobile tailoring <br />will be constrained by the existing TriTech mobile product and functionality. No software <br />modification changes are proposed for this project. <br />Task Description: <br />TriTech software tailoring and configuration is to be performed by TriTech personnel based upon Santa <br />Ana's mobile data requirements and Change List documents as approved by Santa Ana. <br />15 <br />