Laserfiche WebLink
Exhibit A: Statement of Work <br />Responsibilities: <br />TriTech shall: <br />a. Tailor, customize and unit test proposed MDC screens in accordance with the Change List <br />documents. <br />b. Customize the status codes available to mobile users. <br />C. Install and configure the mobile server to CAD Interface.. <br />Santa Ana shall: <br />a. Verify the tailoring and configuration is complete, according to the agreed upon configuration list <br />(developed in Task 1-C). <br />Completion Criteria: <br />This task is considered complete once all tailoring and configuration changes have been made to the <br />mobile software, and the Client has verified such completion against the configuration list created in Task <br />1-C. <br />Task 9: TriTech Mobile Technical/User Training <br />Objective: Conduct TriTech technical and user training. <br />Task Description: <br />One (1) electronic set of user and technical documents will be provided for each installed system. <br />A train -the -trainer course will be provided by members of TriTech's training personnel to designated Santa <br />Ana Fire Staff (unless some other arrangement is made by mutual agreement of TriTech and Santa Ana). <br />The approximate duration of this course is two days. <br />Responsibilities: <br />TriTech shall: <br />a. Provide TriTech-provided application and hardware training for Santa Ana Technical and Training <br />staff members for all installed software and hardware, as presented below and on a mutually <br />agreed to schedule. <br />b. Provide one (1) complete set of printed training materials in the form of reproducible black & white <br />masters and machine-readable documents in Microsoft Word 2000 or higher format, based upon <br />TriTech's documentation standard at the time of delivery. <br />C. Provide one (1) complete set of technical and user manuals for all TriTech subsystems installed in <br />the form of reproducible black & white masters and machine-readable documents in Microsoft <br />Word 2000 or higher format, based upon TriTech's documentation standard at the time of <br />delivery. <br />d. Allow Santa Ana to videotape any training class for the purpose of presentation to future Santa <br />Ana training classes. <br />Santa Ana shall: <br />16 <br />