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Exhibit A: Statement of Work <br />a. Designate and assign personnel to receive mobile train -the -trainer training in a group not to <br />exceed ten (10). <br />b. Santa Ana will provide the necessary classrooms, facilities, materials, copies of documentation, <br />networks and lines to data terminals, personal computers and PC operating system software, and <br />related equipment to support training classes. This includes one full -function workstation per <br />student, one full -function workstation for the instructor, an LCD, a projection screen, a whiteboard <br />and connectivity to the server. <br />C. Provide sufficient copies of the documentation supplied by TriTech to support all students in the <br />training classes. <br />d. Ensure that appropriate Santa Ana Training personnel are available to actively participate in the <br />scheduled training programs. <br />e. Ensure that Santa Ana personnel to receive CAD training are proficient in the use of Microsoft <br />Windows functionality. <br />f. Provide any desired video taping equipment and services for the purpose of taping training <br />classes for the purpose of future training of Santa Ana staff. <br />g. Assume responsibility for travel and per diem expenses for Santa Ana staff for any off -site training <br />classes selected by Santa Ana. <br />Completion Criteria: <br />This task is considered complete when the scheduled technical and user training, both user and technical <br />is completed. <br />Task 10: TriTech Mobile Functional Testing <br />Objective: Perform functional tests of TriTech Mobile applications. <br />Task Description: <br />Demonstrate the applicable functions and features of the mobile functionality as defined in the TriTech <br />specification documents, Santa Ana's configuration requirements and the Acceptance Test Plan. Santa <br />Ana staff will perform functional testing of the TriTech subsystem with assistance provided by TriTech. <br />Responsibilities: <br />TriTech shall: <br />a. Utilize the Acceptance Test Plan (ATP) as a guideline for all functional tests. The ATP must define <br />functionality as those defined in the TriTech RFP Response, the TriTech Documentation, and the <br />Configuration Requirements defined in previous tasks. <br />b. Provide test data for conducting functional testing. <br />C. Certify all applicable software, subsystems and ancillary systems as ready for functional testing. <br />d. Demonstrate the tailored and configured functions of the installed subsystem. <br />e. Review any discrepancies in functionality identified by Santa Ana. Software or documentation shall <br />be corrected prior to TriTech Final Certification as needed to correct the discrepancies as <br />identified. <br />Santa Ana shall: <br />17 <br />