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CABLE TELEVISION ANNUAL REPORT — 2007 <br />The purpose of this annual report is to provide a summary of the events that <br />impacted cable television subscribers residing within the City of Santa Ana during <br />2007. <br />Cable System History <br />Time Warner Cable purchased Adelphia Communications systems during 2005, <br />but did not assume the full franchise responsibility until Adelphia emerged from <br />bankruptcy July 31, 2006. Beginning August 15`, 2006, Time Warner Cable <br />began its step-by—step identity change, channel line-up change and <br />administration re -organization and roll out of services. These changes continued <br />throughout 2007. The city cable administration office has met with and is <br />currently in contact with Time Warner's Vice President of Governmental <br />Relations, Kristy Hennessey and the "OTP," Office of the President, for customer <br />services cable assistance issues. Emails for Time Warner respresentatives <br />include: Kristy. Hen nesseydtwcable.com and dl-los-south-otp(a)_twcable.com, the <br />OTP's customer service email address. Kristy Hennessey may be reached at <br />(909) 975-3406 with a mailing address at 1500 Auto Center Drive, Ontario, Ca <br />91761. <br />The city is in year three of a fifteen (15) year franchise timeline that began fiscal <br />year, July 1, 2005. <br />Cable Franchise <br />• Capital Grant- The City utilized funds in its first application from a <br />$450,000 PEG capital support grant for television and communications <br />equipment to upgrade its city council chamber television equipment. <br />Equipment was ordered in 2006 and installed in stages during 2007 for <br />new digital state-of-the-art equipment to modernize the twenty-five (25) <br />year old analog television control room. The upgrade allows for future - <br />known technology providing digital signal and broadband capabilities. <br />Headsets for Spanish translation were included for the city council <br />chambers. Cost for this upgrade was approximately $250,000. <br />Additionally, equipment funds from the equipment grant were used to <br />purchase ten (10) digital screens installed in public places within <br />Santa Ana. The screens are used to inform and educate the <br />community for emergency preparedness and city information pertinent <br />to residents. Cost approximates at $150,000. <br />1 <br />