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<br />'1!'I"'f1rrT"'II'1"rn'" I II "I'I '1""lr'l'"T1J1n~11'''II''I'' "1""1"1 ['"'1"'!'" '1111'IIIII'P 1"1111111 'I <br /> <br />F ~~~~!~~~ <br /> <br /> <br /> <br />I ! <br /> <br /> <br />e. Ensure that Santa Ana personnel to receive IQjCAD training are proficient in the use of <br />Microsoft Windows functionality. <br /> <br />f. <br />g. Provide any desired video taping equipment and services for the purpose of taping <br />training classes for the purpose of future training of Santa Ana staff. <br /> <br />Completion Criteria: <br /> <br />This task is considered complete upon completion of Positron-provided on-site Refresher <br />Training described in Attachment A-4. <br /> <br />4.0n Site Cutover Preparation <br />5.Site Cutover <br /> <br />Objective: <br /> <br />Place IQjCAD into Production Operation. <br /> <br />Task Description: <br /> <br />Once Functional and Integration testing are complete, Positron will certify the IQjCAD <br />subsystem as operational and ready for production operation and assist Santa Ana in placing the <br />subsystem into productive use. Santa Ana may elect to shadow operations during this period by <br />using the existing CAD product as well as the newly installed Positron IQjCAD product to foster <br />comfort in system operation. Positron personnel will be on site for pre-live cut and post-live cut <br />support. Positron personnel will fine-tune the IQjCAD software application for optimal <br />performance. After live cut (or "Cutover" or "Production"), a 3D-day reliability test period will <br />begin. <br /> <br />Responsibilities: <br /> <br />Positron shall: <br /> <br />a. Assist Santa Ana staff in placing IQjCAD into a production status. <br />b. Monitor the initial operation of IQjCAD and answer any operational questions raised by <br />Santa Ana. <br /> <br />c. Provide the services of one (1) resource person (with both technical and functional <br />skills) for a maximum of eight (8) hours per day for three (3) calendar days on-site to <br />monitor the subsystem. The exact hours will be determined by Santa Ana. Positron will <br />remain on site if conditions warrant (i.e., level 1 or 2 system problems). <br /> <br />CHANGE ORDER #2 to Computer Aided Dispatch Purchase Agreement A-2004-229 <br />Exhibit A.1 - IQlCAD System Statement of Work <br /> <br />Page 32 of 149 <br /> <br />~ <br />