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<br />'1Il11l'lllll1"'IJ'II"1'1 '"",,","I1III~'I" I' lIlm ~ ' I 'I~'I'I'I '~'I !'llrl'1"""~n~llIllllIrI'"'1'I'1111I1"rlm III 'I'~ 111' '1'1' '1m i'l '1 'I" 111" "111'11~1 <br /> <br />II ~~!~!~~~ <br /> <br /> <br />During the test period, Positron will develop a list of "minor" subsystem problems as described <br />above. This list will be completed and delivered to Santa Ana within five (5) business days <br />following the completion of the subsystem certification phase. These items, plus any others that <br />are found as the subsystem moves into full production operation, will be addressed and <br />corrected in a timely manner (according to an agreed-to schedule) during this period of <br />operation or as part of the warranty period. The resolution of "minor" subsystem problems will <br />not delay the completion of this task. Any further subsystem problem or inconsistency with the <br />functional requirements will be addressed under the provisions of the warranty. <br /> <br />When Positron has corrected and demonstrated all significant functional and operational errors <br />and areas of non-compliance that have been identified on the action item list during the test <br />period, the individual subsystems will be accepted and made available for continuing productive <br />use. Any additional problems or areas of non-compliance identified following this reliability <br />testing period, including those related to any subsystems or ancillary systems that have not yet <br />been placed in productive operation, will not prevent subsystem certification and will be <br />addressed as part of the standard software warranty. <br /> <br />Responsibilities: <br /> <br />Positron shall: <br /> <br />a. Identify a point of contact for logging system interruptions that is available 24/7 during <br />the reliability testing period. Develop and complete a list of "minor" subsystem <br />problems for delivery to Santa Ana within five (5) business days following the <br />completion of Reliability Testing. <br /> <br />b. Address and/or correct the "minor" subsystem problems either during this period or as <br />a part of the warranty period. <br /> <br />Santa Ana shall: <br /> <br />a. Utilize and monitor the IQjCAD subsystem in a production environment. <br /> <br />b. Prepare the site as necessary (Le., ensure communication lines are installed and <br />available, any Santa Ana-provided equipment and external systems are operational, <br />etc.). <br /> <br />c. Log all functional problems on an "action item list." <br /> <br />CHANGE ORDER #2 to Computer Aided Dispatch Purchase Agreement A-2004-229 <br />Exhibit A.1 - IQlCAD System Statement of Work <br /> <br />Page 35 of 149 <br /> <br />~ <br />l <br /> <br />