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Attachment 3 <br />End -User Training: Learning Accelerators <br />At the conclusion of implementation team training and with the final acceptance of Lawson setup, <br />configuration, and modifications, Lawson Learning will kick -off the end -user training development <br />project. This project will use Lawson Learning Accelerator to develop end -user training in the form <br />of Learning Accelerators. This approach helps drive Lawson adoption, ensuring that end users <br />are confident and able to use Lawson to its fullest. This project also results in end -user <br />documentation. <br />Lawson proposes our Getting Started engagement for the City. This engagement will leverage <br />the Lawson knowledge achieved by the City implementation team and the design and <br />development skills of the City Training Organization. The Getting Started engagement model <br />described in the table below includes Lawson Learning who provides a project team lead and <br />content developers to supplement the City team. <br />This engagement model recognizes that the City: <br />• Desires to build and retain Lawson knowledge <br />• Requires a process by which the City can update user documentation and training as <br />they add and /or modify business procedures <br />• Has a Training Organization that has training design and development skills <br />Lawson will provide the development effort and staffing to support the initial development of the <br />end user training materials using Learning Accelerator. Lawson will provide the development <br />effort and staffing focused to create the training materials and user documentation of up to 100 <br />processes. <br />The development would include: <br />• 100 Step -by -Step Word documents used as the hands -on activities organized into lessons. <br />• 100 interactive (Try Me) simulations created using Learning Accelerator. <br />• 100 Non - interactive — movie (Show Me) simulations created using Learning Accelerator. <br />It is assumed that the end user training will be conducted using the Try Me simulations. Students <br />can perform the Try Me simulations multiple times to ensure learning thru repetitive practice. In <br />addition, to accommodate all adult learning styles, demonstration Show Me simulations will also <br />be available to the learners. <br />Lawson will conduct a Learning Accelerator Strategy and Design Workshop at the initiation of end <br />user training development and provide one knowledge transfer session at the conclusion of end <br />user training development. As a result of this joint effort, the City team will gain knowledge and <br />practical experience with the Learning Accelerator tool and development process. The City can <br />further use this knowledge and experience to continue end -user training efforts for Lawson and <br />non - Lawson applications. <br />51 <br />