ORANGE, COUNTY OF - 2008 - Laserfiche WebLink

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Contractor will provide a Best Practices for Use Guide as part of the Implementation. Clients' typical needs in this phase are: identification of User Rights and Roles for system use and establishment of best practices policies and procedures. 4. Deliverable 4: Data loading AIld maintenance Contractor will work with the County to load E91 I data and additional data files as needed. Contractor will assign an Integration Specialist to work with the County's team. The upload and update process will be performed in a secure environment. Contractor will provide a system that allows the County to send data over encrypted lines using SSL to ensure data is fully protected. Deliverable 4.1 - Suecessfu.IIY Loaded Data Contractor will provide the requisite Data Load Report and Certification to the County. 5. Deliverable S: System Test Plan aDd Resula Report Contractor will provide the County with a System Test Plan which includes a Module Test, and Integration Test, and Stress Test, and a Regression Test in accordance with Attachment F, Testing. Deliverable 5.1 - Perform Svstem Test Contractor will perform the requisite system tests as required by the County in Contractor's existent testing environment or other appropriate environment as governed by the System Test Plan for component and functionality testing for County sign-off. Deliverable 5.2 - Sntem Test Results ReDOrt Contractor will provide the County with reporting of documented results of each System Test conducted and certifY successful testing results as required. 6. Deliverable 6: User Acceptance Test AIld Test Results Report Contractor will provide User Acceptance Test as required in a simulated environment as required, per Attachment F, Acceptance. Deliverable 6.1 - User AcceDtanee Test Resula ReDOrt Contractor will provide the required User Acceptance Test Results Report within one week oftests as required per Attachment F, Acceptance. 7. DeUverable 7: System Training and Doeumentation Contractor will provide a detailed training plan, perform user training as desired by the County and provide system documentation training material per Attachment G, Training. 8. DeUverabJe 8: System ImplementatioD Contractor will roll-out Public Mass Notification Services to the County. A post-implementation review report will be developed and provided to the County. 9. DeUverable 9: Performance Benebmark Verification Deliverable 9.1- Performance Benchmark VeriftmtloD Plan Contractor will provide the requested Performance Verification Plan with test plan and scenarios for the County's approval. The Performance Verification Plan shall dovetail with the sample Gantt chart. as customized vis-a-vis the County requirements. Deliverable 9.2 - Performance Benebmark Verification Contractor shall conduct the Performance Benchmark Verification of the System mutually agreed upon with the County, and complete corrective action as needed, and certifY as such in writing at the time of completion. 10. Deliverable 10: Initiate Post-Implementation Maintenance and Support Con_NJ0OOOO98S0 28 312\10&