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Proposal for Parking Citation Services City of Santa Ana — November 5, 2008 <br />the account, endorsement, preparation of the deposit ticket, and immediate verification <br />of the data entry to ensure the check totals ALSO match what has been entered into <br />WINCITE. Prior to the DES producing and printing a deposit report, the data is verified <br />against the payment entries in WINaire. The total of all payments from WIINCITE <br />must agree to the total produced in the DES system. If the two totals are out of <br />balance, the operator must find the error before continuing with the deposit. The <br />deposit entry system is a separate system designed to endorse the checks, however <br />also balancing against the totals in our WINcilire database. Once we are in <br />balance, the system will prepare a deposit report, and email a copy of the deposit to the <br />client. Copies of the daily deposits are also maintained in our WINCITE reports. <br />CASH PAYMENTS: In the event a payment is received as cash, PHOENIX GROUP <br />will exchange a company check for the cash payment and continue with the process. <br />Cash deposits are not sent to the bank, but instead they are substituted with a company <br />check for security purposes. <br />No payments are entered or deposited without a valid citation number (the <br />citation data does not need to be present on the system, but a valid citation <br />number must be represented). These payments are researched and /or returned <br />to the payor for sufficient citation information to permit data entry and deposit. <br />Deposit tickets are printed with all the batches entered into WINCITe only <br />when the endorsements and amounts match the data entered into WINCITe. <br />The deposit ship is printed and attached to the checks for courier pick up. The courier <br />picks up the deposits daily. The deposit slips were approved by the bank and has been <br />used by Phoenix Group for all our clients and banks. <br />Deposits are automatically emailed to CITY on a daily basis. Another copy is <br />retained on our server for a period not less than one year. This data is available at any <br />time using our WINCnil-E.NE71' connection. <br />29 <br />