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Proposal for Parking Citation Services City of Santa Ana — November 5, 2008 <br />information that the citation payment may require some additional processing. This <br />includes payment amount, date of payment, type of payment, (which may be a refund or <br />returned check item). It is important to point out that all payment activity is <br />reflected within the inquiry screens. <br />2.13 On -Line (Walk In) Payments - Revenue Collected at the CITY <br />CITY may accept "walk -in" payments if or as needed. The receipt information would be <br />forwarded to PHOENIX GROUP for processing or may be entered remotely directly into <br />WINO ire on -line in real time. The WINCITe system has the ability to <br />identify the payment type to reflect where the revenue was received and <br />deposited. If the payment is entered on line, our system will also be able to track <br />the Operator that entered the payment information. <br />Phoenix Group Information Systems currently accepts the payments from the City's <br />cashiering system via electronic transmission on a daily basis. A daily report is also <br />automatically provided back to the City for reconciliation of sent payments. <br />Phoenix Group has also worked with the City's cashiering system vendor to allow the <br />cashiering system to access the WINCITE database via web services which allows <br />users to access all citation information through the cashiering system, thus only <br />requiring the user to rely on a single interface for inquiries. This allows users to view all <br />fields included in the cashiering system with the addition of all the necessary fields for <br />citation information. <br />The City currently uses our online citation payment service: Paymycite.com. The <br />service accepts all major credit cards and also has the ability to accept ACH <br />(Automated Clearing House) payments for debit card and electronic check payments. <br />All credit card processing including transactions and authorizations are provided by <br />PayPal, which includes Verisign and Cyber Cash among others. <br />Our web server configuration consists of the following: <br />31 <br />