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Proposal for Parking Citation Services City of Santa Ana — November 5, 2008 <br />X2 Barracuda 340 Load Balancer Appliances with automatic failover <br />X2 HP ProLiant DL360 GS <br />x2 Intel Xeon 5X00 Dual Core Processors <br />4GB RAM <br />Windows 2003 Server Standard <br />IIS 6 <br />MS SQL 2005 server <br />SSL 128 — bit enabled <br />*Web Servers function in an automatic failover environment to provide maximum <br />application availability 24/7 <br />Additionally Wincite.net will: <br />a. Auto Populate all open citations, <br />b. Citation number, <br />c. Citation Plate, State <br />d. Citation issue date, <br />e. Payment amount (may be edited) <br />f. Amount due, <br />g. Type of payment, <br />a. Full payment <br />b. Partial payment <br />c. Hearing deposit <br />h. Date paid (auto populated) <br />i. Check number or form of payment. <br />The information necessary to clear the citation would include the citation number, <br />amount collected, and date. <br />All payments are entered with a source, which identifies who accepted (but more <br />importantly) deposited the money. Our system will provide reporting to reflect <br />monies collected at CITY separate from monies collected at DMV. PHOENIX <br />GROUP will coordinate with CITY'S accounting officer for the implementation of any <br />procedures for processing: <br />a) Bad checks b) partial payments c) refunds d) promissory notes <br />These transactions may be addressed during implementation or as they occur. <br />32 <br />