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r <br />Proposal for Parking Citation Services City of Santa Ana — November 5 2008 <br />r <br />2.34 System Inquiry to Citation Data <br />Search Ability by citation /IicenseNlN /Registered Owner <br />Per cite queries — see below for detailed inquires <br />System inquiry will provide to CITY: <br />a. Electronic facsimile of the original citation, <br />b. All citation information, including the VIN, <br />c. Current status of the citation, DMV inquiry, hold, and release information, <br />d. Delinquent notice information, due date, mailing date, and MOST important, the <br />make on the citation AND the make provided by DMV, <br />e. Administrative review, hearing court appeals and disposition information, <br />f. Payment information, including all date, amounts and payment codes, <br />g. Registered owner information, including the VIN number and any additional <br />names if previously owned and cited, May also include a driver's name and <br />address if applicable. This is different than the registered owner and may be <br />included within the data maintained by PHOENIX GROUP. This is most used for <br />maintaining names for contestants that are not the registered owner, <br />h. All administrative records created to provide additional data for audit trails or <br />detailed information. <br />The citation data is accessible by citation number, vehicle license number, name, or VIN <br />number. <br />A standard Personal Computer with an operating system of XP, or Windows 2000Pro <br />will allow CITY to access the main database (Host System) using only the Internet. No <br />additional software or hardware is required. Remote access is provided to CITY at no <br />cost. Access to the Host system will allow access of all information regarding the <br />citation and complete status and payment information. On -line access will also provide <br />the ability to produce a reproduction of the citation from CITY'S office printer, see all the <br />details of the delinquent notice, check Registered owner information and all the <br />payment details for the citation. The system will also provide a citation summary of <br />events to outline all the events for each action taken for the citation. <br />Se <br />