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Proposal for Parking Citation Services City of Santa Ana — November 5, 2008 <br />• Daily: Entire database backup <br />• Weekly remote server backup <br />• Monthly: On -site database backup <br />• Weekly: Off -site database backup <br />Phoenix Group uses Iron Mountain secure off -site data backup services to ensure quick <br />recovery of vital information in the event of a loss. Off -site tape vaulting services to meet <br />the diverse needs of data centers, distributed offices, and remote sites. Off -site Tape <br />Vaulting allows Phoenix Group to: <br />• Access data whenever and wherever is needed <br />• Recover quickly following disasters and other disruptions <br />• Help reduce the possibility of data losses, theft and business interruptions <br />• Reduce compliance risks, enhance accountability with rapid data recovery <br />With over 30 years of experience, Iron Mountain delivers the most reliable, battle- tested, <br />data protection and recovery solutions available - from offsite tape vaulting and <br />archiving to server and PC data backup, email continuity, and disaster recovery. Iron <br />Mountain provides highly secure facilities for both tape backup and archival purposes. <br />Iron Mountain has their own secure transportation services, with rigorous chain -of- <br />custody control for tapes in transit. While in storage, backup media are protected in <br />environmentally optimized vaults, yet available 24/7. <br />Reports: Monthly reports generated by the system are available using Internet Explorer <br />for easy retrieval. <br />Software Information: The WINCITE.NET application was built in a Microsoft's NET <br />Framework environment using ASP.NET and a MS SQL Server backend to provide the <br />greatest performance and efficiency of processing. It includes a sophisticated security <br />system to protect data and prevent unauthorized access to information. More recent <br />upgrades include a web based data archive and web services data transfer capability <br />and access. This will allow for easier data maintenance and better performance while <br />maintaining access to older data. <br />•' <br />