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7 <br />Proposal for Parking Citation Services City of Santa Ana — November 5, 2008 <br />• Full and incremental backup processes <br />• Cluster Database server environment <br />• Off -site backup maintenance <br />• Test servers for backup, restore and data integrity testing <br />• Hot -swap replacement for key servers <br />• Cloned server files for catastrophic loss and replacement <br />The Cisco PIX Firewall is the dedicated firewall appliance in Cisco's firewall family <br />and holds the top ranking in both market share and performance. The Cisco PIX <br />Firewall delivers strong security and, with market - leading performance, creates <br />little to no network performance impact. The product line enforces secure access <br />between an internal network and Internet, extranet, or intranet links. <br />3.02 System Backup and (Disaster) Recovery <br />Currently PHOENIX GROUP INFORMATION SYSTEMS's data is running on a Raid <br />51 configured server, which protects the data in the event of hard drive failure. <br />Daily Backups are performed seven days a week with one end of week backup <br />and stored off site as well as one month of data maintained on site, the backup is <br />maintained on external media. With this daily and weekly backup procedure, in the <br />event of a failure due to unforeseen circumstances, the data should be restored within 2 <br />- 24 hours (dependant upon recovery needs). Monthly preventive maintenance is <br />performed to monitor hardware, system reliability and to restore test data from external <br />media to ensure the integrity of the backups. <br />Additionally CITY'S data could be loaded to our FTP site monthly and could be retrieved <br />by CITY for upload to CITY'S computer system as secondary back up protocol. <br />3.03 System Security and Password Protection <br />PHOENIX GROUP INFORMATION SYSTEMS will maintain citation and system <br />confidentiality by providing adequate security measures. The <br />.. <br />