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Proposal for Parking Citation Services City of Santa Ana - November 5. 2008 <br />WINCITE.NET system has multiple and customizable levels of user <br />privileges to ensure data access security. <br />Recently we added our site to become a Hacker Safe Certified Site: This site is tested <br />and certified daily to pass the FBI /SANS Internet Security Test. The "live" HACKER <br />SAFE mark appears only when a web site's security meets the highest security <br />scanning standards of the U.S. government, Visa, MasterCard, American Express, <br />Discover and JCB. <br />3.04 Hardware and Software Required for Remote Access <br />The recommended minimum system for remote access to the WINaire.Neir <br />database is: <br />• An Intel based PC that is running Microsoft Windows XP Pro <br />• Access to the Internet using Internet Explorer <br />• High- speed /broadband internet connection- highly recommended <br />• Video Display that will support 1024 - 768 or Higher <br />• Notes: More memory is usually better than less. PHOENIX GROUP <br />INFORMATION SYSTEMS recommends a minimum of 1 gb of RAM for client <br />machines <br />Each operator would be set up as a WINCI1rE.NE1r user with a unique username <br />and password. CITY's primary Administrator will have the ability to adjust user levels, <br />functions and security. <br />CITY will be responsible for any costs for telephone lines, telephone service or Internet <br />access at CITY. <br />3.05 Ease of System — Remote Capabilities <br />WINCI1re.Neir was designed to be as user friendly as possible. The first time <br />our clients were exposed to the program they were given no instructions and were <br />asked to maneuver around the system. The experiment was a success and there were <br />virtually no questions. Recently one of our clients has a serious accident and left the <br />67 <br />