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it'ittinan Enterprises, LLC •��l,en rcqucsts fir information are sent in, they are reviewed for compliance NNith _ Uorney requc is can no longer be all encompassing. but must he specific. Thee must also include at medical release signed bN the patient. The exception to this is a subpoena from the coast. bellow -up on liell accounts occur ov ery 60 daN s to verifY that all information is current aalu eorrect. and insure that \%hen a settlement is reached the Cite will recei\e the more% due on the account in a tinlely manner. Our computer program tuencrates inwices on demand, lac litatiu� a ogle -day turn around on ally subpoena request that may be made. Workers' Compensation Claims Wittman Fillerpriscs. LLC bills all %vorkcrs' compensation insurers. When needed. --Green 1 :cnl paper%wrk N% Ill he tilled out and sent to the Cite for the appropriate signatures. %' ittnlan 1:I1'orprisos- I.1 _C complies %Kith Workers Compensations Roles and regulations. F01121% -up on Open accounts We fi>Ilw% up on all CilN accounts insur111,1 the maximtml legal reimbursement for our clients. follow -up procedtlres used to elicit pa }ment include a customized billin.-, schedule with multiple im ekes and telephone contact xa ith the patient. the patients responsible part\. or their insurance comp;uly. A data file is established for each patient from %%hick intorrnation regarding the tral'',porl, blllln�, ;111d pa%illent :;ail he recorded and retrle%ed. and patient inl'orIllatloll can be updated. As stated. under l�rlii�,,� urtcJ ! "t riliculinil o 1'Cil P 11 . Icc'()unis page 1 �. �i e hay e finuui that our s\ stem of invoices. statements. delinquency notice;. and indix ideal letters in conjunction "Ith telephone 1o110%� up has been most successful. f=urther. the so I'm are autolnaticalIN updates each individual account detailing date, change. or HIM,-) function. :ill 1listory and noted entries are -N�rite protected" so no alterations can be made. 1n the course of hillinuo for the Cite. patients are identified NNho do not have insurance. 11' these patients are unable to make one payment in full, the%- are offered pav rnent arrangements that can he made on a motltllly. hi- n10llthl.- or vNcekly basis. A customer service representative sets up the l ime PLIC vv ithin the sv stem and an initial letter is sent to the patient outlining the payment arrangements. The patient signs the arrangement and returns it ��Ith the first payment. FollovN- up appropriate to the arrangement ensures time patiment and a statement and orlvelopo are relcased after each payment is received. The minimum "Time Pav- amount accepted bN the Cite is �(.'- I1,1ynlent arrangements with a lo«er amount trust be submitted in vbiting for the Citv's revicxN . �Il "lime Pae accounts must be paid off within 1 Year of the date of service. In addition to the "I'inle Pay- option Wittman F'nterprises. LLC takes credit card payment oil behalf of the Cite. Patients are able to provide credit card information through correspondence to t►s, o� Cr the phone or v is the "Patient Portal.- City of Santa Ana Fire Department 25C -15 E•