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<br />· Individualized Rapid Response Services. <br /> <br />· Rapid Response Toolkit. The Steel Valley Authority of Western Pennsylvania's <br />Layoff A version Guide will furnish the basic toolset. Developed for an area <br />where economic struggles have been a fact of life for three decades, it has the <br />largest number of published layoff~aversion tools and the broadest best-practices <br />listings. <br /> <br />· The Process of Selective Immersion. The Office of Technology Transfer and <br />Commercialization of California State University San Bernardino (OTTC) and <br />Emerging Growth Enterprise (EGE) will guide Essergy's multidisciplinary <br />approach. This targeted approach uses a team of experts that devote their <br />energies to improving a few companies chosen for their high potential for <br />success. OTTC has achieved 80% success in achieving venture funding for its <br />companies, and EGE has achieved returns on Investment in quadruple figures. <br /> <br />Measurement of Results/Outcomes <br /> <br />· Schedule of deliverables. The Santa Ana WIS will determine the schedule of <br />deliverables in negotiation with Essergy. <br /> <br />· Quantitative. The numbers are sufficiently small that quantitative analysis will be <br />straightforward and will not require specialized analytic software. <br /> <br />· Qualitative analysis needs to be controlled in a better way than simply to <br />interview service recipients. The theoretical framework favored by Essergy has <br />been derived from folklorlstics and anthropology fieldwork techniques as <br />expressed in a standard work by two UCLA professors, cited in the general <br />footnote. <br /> <br />· Limits on success measurements. While we will monitor company"added <br />revenue generation and profitability, longer-term longitudinal measures of success <br />will not be possible in a statistically reliable way. <br /> <br />Project Plan and Tlmeline. Essergy's general approach is expressed below as a <br />project timeline. In order to bring maximum assistance to Santa Ana businesses in the <br />most efficient and effective way, the majority of Essergy's activities will be telescoped <br />into the first six months with maintenance follow-up provided during the remainder of the <br />contract year. Following contract negotiations, this time line will be implemented, <br />beginning in January 2010. <br /> <br />Due Date Task <br />January, Essergy managers analyze preliminary target list. <br />2010 · Work with Santa Ana WIB staff to determine which small businesses are <br /> in the greatest danger of layoffs, and which ones have the greatest <br /> immediate potential and possibilities of longerMterm success. <br />February, Essergy conducts Initial half-day workshop for owners of small <br />2010 businesses that have been selected by Santa Ana WIS staff working <br /> <br />'Essergy consufting Rapid Response Services: A Proposal to Santa Ana W/O/R/K Center. 10/29/2009. Page 5 <br /> <br />1=)(I-IIRIT fj. <br />