CAMBODIAN FAMILY (3) - 2010 - Laserfiche WebLink

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4. The frequency of staff interaction with WIA participants. How other non- WIA agency staff will be providing elements of the program. The Upward Mobility Project Manager will interact with interact with recruits as often as necessary to complete a youth's enrollment in the program. Once enrolled, we will encourage youths to complete all Upward Mobility workshops within two weeks. This will involve frequent interactions between staff and participants, perhaps every other day. Once these workshops are completed, we will leverage other agency resources in providing further services. Staffwill interact on a near-daily basis with those participants who either enroll in our Vocational ESL class or receive tutoring and other services through our After School Youth Program. Those who are assigned a volunteer mentor through our Mentoring Program will interact with their mentor at least once a week, and with the Program Director at least once per month. When the participants are ready to begin job search, we expect staff to interact with them on a weekly basis. Contacts will continue on at least a monthly basis until the year of program funding ends for all participants, including those who are placed in ajob or educational program. After program fupding ends, staff will continue to contact clients at least every three months for the following year. 5. The services that will be offered after youth exit the program and how the program will keep in touch with youth who have exited. The ongoing services of our Youth Program, as well as our Vocational ESL class will be available to those who finish our Upward Mobility program. Participants may also be eligible for other programs at our agency that serve the community, including our Health Accessing Program and our Early Childhood Education program (for those who have young children). We will contact youth weekly, by phone, in person, or by email after they exit our program. We have set aside participant incentive funds for youths who are working or in school to cooperate with program staff in providing data about their current situation, including their current job, current salary, any increases in wages or benefits, any promotions, and any other changes in their situation that might reflect on the services they received through our Upward Mobility program. C. Goals/Objectives and Performance Levels 1. How the services to be provided will aid in meeting the WIA performance goals. Program services will help participants meet WIA performance goals in all three areas. We are focusing our efforts in the first category: help youths achieve employment or enroll in post-secondary education and/or advanced training/occupational skills training. Through our Upward Mobility workshops, and our vocational ESL class and Youth Program tutoring and other activities, our participants will have ample opportunities to improve their basic skills and prepare for work or further academic training. Our services will likewise benefit those who choose to pursue a GED or certificate, as well as those who are focused primarily on basic skills. 2. How we will monitor program activity and manage for performance. The Project Manager will be in charge of case management for each participant. Files will be maintained, electronic and hard copy, for each individual. Each participant's case EXHIBIT A 6