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Specifications for the <br />Police Administration Building <br />& Holding Facility <br />clarification purposes if so determined by the evaluation team. Each vendor will be <br />assigned a score 0-100 (100 being the best). Only the three highest rated vendors will be <br />asked to bid. All vendors are required to do the following to be considered: <br />A. Each vendor is required to submit qualifications as to the strength and stability of <br />their firm (see Exhibit A). <br />B. Describe the technical experience in providing maintenance and repair to the <br />equipment to be serviced. <br />C. Vendors will be required to submit 3 references, which needs to include a <br />government agency. <br />D. Vendors are required to describe their Customer Service Program as it relates to <br />this proposal. <br />2.0 INSTRUCTIONS TO BIDDERS <br />Proposals shall be prepared and submitted in accordance with the requirements set forth <br />in the RFP. The City of Santa Ana reserves the right to make an award based on <br />individual categories or any combinations thereof. The bidder is to submit original and 3 <br />copies of its proposal in a sealed package bearing the firm's name and address and clearly <br />marked as follows: <br />PROPOSAL for QUALIFIED VENDORS to POVIDE ELEVATOR <br />MAINTENANCE AND REPAIR SERVICES to the CITY OF SANTA ANA <br />POLICE ADMINISTRATION AND HOLDING FACILITY <br />Proposals must be submitted and time -stamped by the on or before <br />November 4, 2009 <br />Building Maintenance Division <br />City of Santa Ana <br />20 Civic Center Plaza M11 <br />Santa Ana Ca 92701 <br />Facsimile transmission (FAX) copies are not acceptable. <br />3.0 INSTRUCTIONS and QUESTIONS <br />• All questions will be referred to Mario Ghizzi, Superintendent of Building <br />Maintenance, 714-647-5008 <br />Questions will be directed only to the persons designated. <br />4.0 OTHER REQUIREMENTS <br />2 of 29 <br />